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Appendix E—Comprehensive Assessment Detailed Sub-Steps


                                             a Capability exists, if one or more of the associated Outcomes has not
                                             been observed, and may elect to proceed to evaluate subsequent Capa-
                                             bilities that represent a greater level of maturity within the Best Practice
                                             in question.
                                          ■ Once a user determines that a specific Capability does not fully exist, it
                                             is likely that the number of Outcomes observed for subsequent Capa-
                                             bilities on the path will also be less than complete. The organization can
                                             continue to evaluate Capabilities farther along the path provided in the
                                             Improvement Planning Directory until the higher-level Capability descrip-
                                             tions suggest that no additional Capabilities exist in the organization on
                                             the path to that Best Practice.
                                          ■ Continue this process up through the sequence of Capabilities, until
                                             reaching a Capability for which no Outcomes currently exist in the orga-
                                             nization. This will signal that the organization has adequately evaluated
                                             its current state with regard to that Best Practice.
                                          ■ At this point, an organization may choose to continue evaluating Capa-
                                             bilities higher in the path if there is reason to believe that some of these                    Best Practices Directory
                                             may be present to some degree.
                                          ■ The checklists resulting from the foregoing process will represent an
                                             evaluation of Capabilities that exist (all Outcomes observed), partially
                                             exist (some Outcomes observed), or do not exist (no Outcomes
                                             observed). The reasons why a Capability does not exist will become clear
                                             based on which Outcomes were not observed.
                                          ■ The Capabilities that an organization does not demonstrate along the
                                             path to a Best Practice constitute the most likely area of focus for future
                                             improvements.
                                          ■ The Comprehensive Assessment may reveal situations where depen-
                                             dencies may appear to be joint in nature. For example, process A gen-
                                             erates an output that is an input to process B. Process B make updates
                                             to that work product, which then becomes an input into process A. In
                                             such cases, organizations may want to plan improvements related to
                                             these Capabilities in parallel.



































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