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Endnotes                                          CHAPTER 9   •  Foundations of Individual Behavior    317



                      1.  “Survey  on  the  Total  Financial   Academy of Management Review,   Flourishing Organizations,”  Jour-  Put on a Happy Face for the Boss,”
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                       Brown, and D. Heller, “Under-  of Affect, Behavior, and Cognition   ployee Engagement,” Management   es,”  Academy of Management
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                       2011): 310–26; T. M. glomb, D. P.   Passion and Cognitive Engagement   of Personality and Social Psychol-  Right Personality to  Work from
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                       “Doing good, Feeling good: Ex-  Journal of Management Studies    12.  L.  Festinger,  A Theory of Cogni-  com/3046450/how-to-be-a-success-
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                       Citizenship Behaviors in Changing   R. L. gilson, and L. M. Harter,   Stanford University Press, 1957);   right-personality-to-work-from-
                       Mood,”  Personnel Psychology,   “The Psychological Conditions of   C. Crossen, “Cognitive Disso-  home, May 26, 2015.
                       Spring 2011, 191–223; T. P. Mun-  Meaningfulness, Safety and Avail-  nance Became a Milestone in    23.  CPP, Inc., Myers-Briggs Type In-
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                       and the Nonlinear Citizenship Be-  Occupational and  Organizational   and  Y. “Sally” Kim, “Applica-  (2011); and J. Llorens, “Taking
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                       Management (November  2010):   and Organizational  Commitment   Services Marketing Quarterly,    24.  Ibid.
                       1505–28; R. Ilies, B. A. Scott, and   as Longitudinal Predictors of Job   April–June 2011, 96–112.   25.  See, for instance, J. Overbo, “Us-
                       T. A. Judge, “The Interactive Ef-  Performance: A Study of Scientists    13.  H. C. Koh and E. H. Y. Boo, “The   ing Myers-Briggs Personality
                       fects of Personal Traits and Expe-  and Engineers,” Journal of Applied   Link between Organizational Eth-  Type to Create a Culture Adapted
                       rienced States on Intraindividual   Psychology (August 1997): 539–  ics and Job Satisfaction: A Study   to the New Century,” T&D, Febru-
                       Patterns of Citizenship Behavior,”   45; W. Kahn, “Psychological Con-  of Managers in Singapore,” Jour-  ary 2010, 70–72; K. garrety, R.
                       Academy of Management Journal   ditions of Personal Engagement   nal of Business Ethics, February   Badham, V. Morrigan, W. Rifkin,
                       (June 2006): 561–75; P. Cardona,   and Disengagement at  Work,”   15, 2001, 309.  and M. Zanko, “The Use of Per-
                       B. S. Lawrence, and P. M. Bentler,   Academy of Management Journal    14.  See, for example, W. D. Crano and   sonality Typing in Organizational
                       “The Influence of Social and Work   (December 1990): 692–794; and P.   R. Prislin, “Attitudes and Persua-  Change: Discourse, Emotions, and
                       Exchange Relationships on Orga-  P. Brooke Jr., D. W. Russell, and J.   sion,” Annual Review of Psychol-  the Reflective Subject,”  Human
                       nizational Citizenship Behavior,”   L. Price, “Discriminant Validation   ogy, 2006, 345–74; and J. Jermias,   Relations, February 2003, 211–35.
                       Group & Organization Manage-  of Measures of Job Satisfaction,   “Cognitive Dissonance and Resis-   26.  P. Moran, “Personality Charac-
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                       Bolino and W. H. Turnley, “going   tional Commitment,”  Journal of   Commitment Confirmation and   of  the Small Business Owner
                       the Extra Mile: Cultivating and   Applied Psychology (May 1988):   Feedback on Judgment Usefulness   Manager,” Journal of Managerial
                       Managing Employee  Citizenship   139–45.  Also, see, for example,   of Accounting Systems,” Account-  Psychology (July 2000): 651; and
                       Behavior,”  Academy of Manage-  J. Smythe, “Engaging Employees   ing, Organizations, and Society,   M. Higgs, “Is There a Relationship
                       ment Executive, August  2003,   to Drive Performance,”  Commu-  March 2001, 141.  between the Myers-Briggs  Type
                       60–73; M. C. Bolino, W. H. Turn-  nication World, May–June 2008,    15.  P. Jaskunas, “The Tyranny of the   Indicator and Emotional Intel-
                       ley, and J. J. Bloodgood, “Citizen-  20–22;  A. B. Bakker and  W. B.   Forced Smile,”  New York  Times   ligence?”  Journal of Managerial
                       ship Behavior and the Creation of   Schaufeli, “Positive Organizational   Online, February 14, 2015; and R.   Psychology (September–October
                       Social Capital in Organizations,”   Behavior: Engaged Employees in   E. Silverman, “Workers Really Do   2001): 488–513.
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