Page 318 - Fundamentals of Management Myths Debunked (2017)_Flat
P. 318
Endnotes CHAPTER 9 • Foundations of Individual Behavior 317
1. “Survey on the Total Financial Academy of Management Review, Flourishing Organizations,” Jour- Put on a Happy Face for the Boss,”
Impact of Employee Absences,” October 2002, 505–22; and P. M. nal of Organizational Behavior Wall Street Journal, January 29,
Medical Benefits, November Podsakoff, S. B. MacKenzie, J. B. (February 2008): 147–54; U. Ag- 2015, D4.
30, 2010, 9; and K. M. Kroll, Paine, and D. g. Bachrach, “Orga- garwal, S. Datta, and S. Bhargava, 16. T. A. Judge, C. J. Thoresen, J.
“Absence-Minded,” CFO Human nizational Citizenship Behaviors: “The Relationship between Hu- E. Bono, and g. K. Patton, “The
Capital, 2006, 12–14. A Critical Review of the Theoreti- man Resource Practices, Psycho- Job Satisfaction–Job Performance
2. D. W. Organ, Organizational Citi- cal and Empirical Literature and logical Contract, and Employee Relationship: A Qualitative and
zenship Behavior: The Good Sol- Suggestions for Future Research,” Engagement—Implications for Quantitative Review,” Psychologi-
dier Syndrome (Lexington, MA: Journal of Management 26, no. 3 Managing Talent,” IIMB Manage- cal Bulletin, May 2001, 376–407.
Lexington Books, 1988), 4. See (2000): 543–48. ment Review, September 2007, 17. L. Saari and T. A. Judge, “Employ-
also J. L. Lavell, D. E. Rupp, and 4. M. C. Bolino and W. H. Turnley, 313–25; M. C. Christian and J. E. ee Attitudes and Job Satisfaction,”
J. Brockner, “Taking a Multifoci “The Personal Costs of Citizen- Slaughter, “Work Engagement: A Human Resource Management,
Approach to the Study of Justice, ship Behavior: The Relationship Meta-Analytic Review and Direc- Winter 2004, 395–407; and T. A.
Social Exchange, and Citizenship between Individual Initiative and tions for Research in an Emerging Judge and A. H. Church, “Job Sat-
Behavior: The Target Similarity Role Overload, Job Stress, and Area,” AOM Proceedings, August isfaction: Research and Practice,”
Model,” Journal of Management Work-Family Conflict,” Journal of 2007, 1–6; C. H. Thomas, “A New in C. L. Cooper and E. A. Locke
(December 2007): 841–66; and Applied Psychology (July 2005): Measurement Scale for Employee (eds.), Industrial and Organiza-
J. A. LePine, A. Erez, and D. E. 740–48. Engagement: Scale Development, tional Psychology: Linking Theory
Johnson, “The Nature and Dimen- 5. This definition adapted from R. Pilot Test, and Replication,” AOM with Practice (Oxford, UK: Black-
sionality of Organizational Citi- W. griffin and Y. P. Lopez, “Bad Proceedings, August 2007, 1–6; A. well, 2000).
zenship Behavior: A Critical Re- Behavior in Organizations: A Re- M. Saks, “Antecedents and Con- 18. D. A. Harrison, D. A. Newman,
view and Meta-Analysis,” Journal view and Typology for Future Re- sequences of Employee Engage- and P. L. Roth, “How Important
of Applied Psychology (February search,” Journal of Management ment,” Journal of Managerial Psy- Are Job Attitudes?: Meta-Analytic
2002): 52–65. (December 2005): 988–1005. chology 21, no. 7 (2006): 600–19; Comparisons of Integrative Behav-
3. J. R. Spence, D. L. Ferris, D. J. 6. S. J. Becker, “Empirical Validation and A. Parsley, “Road Map for Em- ioral Outcomes and Time Sequenc-
Brown, and D. Heller, “Under- of Affect, Behavior, and Cognition ployee Engagement,” Management es,” Academy of Management
standing Daily Citizenship Be- as Distinct Components of Behav- Services, Spring 2006, 10–11. Journal (April 2006): 305–25.
haviors: A Social Comparison Ap- ior,” Journal of Personality and 9. Mercer, IndustryWeek, April 2008, 19. g. Chen, R. E. Ployhart, H. C.
proach,” Journal of Organizational Social Psychology (May 1984): 24. Thomas, N. Anderson, and P. D.
Behavior (May 2011): 547–71; L. 1191–1205. 10. J. M. george, “The Wider Context, Bliese, “The Power of Momentum:
M. Little, D. L. Nelson, J. C. Wal- 7. S. P. Robbins and T. A. Judge, Es- Costs, and Benefits of Work En- A New Model of Dynamic Rela-
lace, and P. D. Johnson, “Inte- sentials of Organizational Behav- gagement,” European Journal of tionships between Job Satisfaction
grating Attachment Style, Vigor ior, 11th ed. (Upper Saddle River, Work & Organizational Psychology Change and Turnover Intentions,”
at Work, and Extra-Role Perfor- NJ: Prentice Hall, 2010). (February 2011): 53–59; and “Em- Academy of Management Journal
mance,” Journal of Organizational 8. M. S. Christian, A. S. garza, and J. ployee Engagement Report 2011,” (February 2011): 159–81.
Behavior (April 2011): 464–84; E. Slaughter, “Work Engagement: Blessing White Research, http:// 20. I. Arnsdorf, “No More New Kid
N. P. Podsakoff, P. M. Podsakoff, A Quantitative Review and Test of www.blessingwhite.com/eee__ on Campus,” Wall Street Journal,
S. W. Whiting, and P. Mishra, “Ef- Its Relations with Task and Con- report.asp (January 2011): 7–8. August 5, 2010, D1+.
fects of Organizational Citizenship textual Performance,” Personnel 11. A. J. Elliott and P. g. Devine, “On 21. “Personality Is More Important
Behavior on Selection Decisions Psychology, Spring 2011, 89–136; the Motivational Nature of Cogni- Than Hard Skills, Managers Say,”
in Employment Interviews,” Jour- V. T. Ho, S-S Wong, and C. H. Lee, tive Dissonance: Dissonance as T&D, July 2014, 19.
nal of Applied Psychology (March “A Tale of Passion: Linking Job Psychological Discomfort,” Journal 22. L. Evans, “Do You Have the
2011): 310–26; T. M. glomb, D. P. Passion and Cognitive Engagement of Personality and Social Psychol- Right Personality to Work from
Bhave, A. g. Miner, and M. Wall, to Employee Work Performance,” ogy (September 1994): 382–94. Home?” http://www.fastcompany.
“Doing good, Feeling good: Ex- Journal of Management Studies 12. L. Festinger, A Theory of Cogni- com/3046450/how-to-be-a-success-
amining the Role of Organizational (January 2011): 26–47; D. R. May, tive Dissonance (Stanford, CA: at-everything/do-you-have-the-
Citizenship Behaviors in Changing R. L. gilson, and L. M. Harter, Stanford University Press, 1957); right-personality-to-work-from-
Mood,” Personnel Psychology, “The Psychological Conditions of C. Crossen, “Cognitive Disso- home, May 26, 2015.
Spring 2011, 191–223; T. P. Mun- Meaningfulness, Safety and Avail- nance Became a Milestone in 23. CPP, Inc., Myers-Briggs Type In-
®
®
yon, W. A. Hochwarter, P. L. Per- ability and the Engagement of the 1950s Psychology,” Wall Street dicator (MBTI ), http://www.
rewé, and g. R. Ferris, “Optimism Human Spirit at Work,” Journal of Journal, December 4, 2006, B1; cpp.com/products/mbti/index.asp
and the Nonlinear Citizenship Be- Occupational and Organizational and Y. “Sally” Kim, “Applica- (2011); and J. Llorens, “Taking
havior—Job Satisfaction Relation- Psychology (March 2004): 11–37; tion of the Cognitive Dissonance Inventory of Myers-Briggs,” T&D,
ship in Three Studies,” Journal of R. T. Keller, “Job Involvement Theory to the Service Industry,” April 2010, 18–19.
Management (November 2010): and Organizational Commitment Services Marketing Quarterly, 24. Ibid.
1505–28; R. Ilies, B. A. Scott, and as Longitudinal Predictors of Job April–June 2011, 96–112. 25. See, for instance, J. Overbo, “Us-
T. A. Judge, “The Interactive Ef- Performance: A Study of Scientists 13. H. C. Koh and E. H. Y. Boo, “The ing Myers-Briggs Personality
fects of Personal Traits and Expe- and Engineers,” Journal of Applied Link between Organizational Eth- Type to Create a Culture Adapted
rienced States on Intraindividual Psychology (August 1997): 539– ics and Job Satisfaction: A Study to the New Century,” T&D, Febru-
Patterns of Citizenship Behavior,” 45; W. Kahn, “Psychological Con- of Managers in Singapore,” Jour- ary 2010, 70–72; K. garrety, R.
Academy of Management Journal ditions of Personal Engagement nal of Business Ethics, February Badham, V. Morrigan, W. Rifkin,
(June 2006): 561–75; P. Cardona, and Disengagement at Work,” 15, 2001, 309. and M. Zanko, “The Use of Per-
B. S. Lawrence, and P. M. Bentler, Academy of Management Journal 14. See, for example, W. D. Crano and sonality Typing in Organizational
“The Influence of Social and Work (December 1990): 692–794; and P. R. Prislin, “Attitudes and Persua- Change: Discourse, Emotions, and
Exchange Relationships on Orga- P. Brooke Jr., D. W. Russell, and J. sion,” Annual Review of Psychol- the Reflective Subject,” Human
nizational Citizenship Behavior,” L. Price, “Discriminant Validation ogy, 2006, 345–74; and J. Jermias, Relations, February 2003, 211–35.
Group & Organization Manage- of Measures of Job Satisfaction, “Cognitive Dissonance and Resis- 26. P. Moran, “Personality Charac-
ment, April 2004, 219–47; M. C. Job Involvement, and Organiza- tance to Change: The Influence of teristics and growth-Orientation
Bolino and W. H. Turnley, “going tional Commitment,” Journal of Commitment Confirmation and of the Small Business Owner
the Extra Mile: Cultivating and Applied Psychology (May 1988): Feedback on Judgment Usefulness Manager,” Journal of Managerial
Managing Employee Citizenship 139–45. Also, see, for example, of Accounting Systems,” Account- Psychology (July 2000): 651; and
Behavior,” Academy of Manage- J. Smythe, “Engaging Employees ing, Organizations, and Society, M. Higgs, “Is There a Relationship
ment Executive, August 2003, to Drive Performance,” Commu- March 2001, 141. between the Myers-Briggs Type
60–73; M. C. Bolino, W. H. Turn- nication World, May–June 2008, 15. P. Jaskunas, “The Tyranny of the Indicator and Emotional Intel-
ley, and J. J. Bloodgood, “Citizen- 20–22; A. B. Bakker and W. B. Forced Smile,” New York Times ligence?” Journal of Managerial
ship Behavior and the Creation of Schaufeli, “Positive Organizational Online, February 14, 2015; and R. Psychology (September–October
Social Capital in Organizations,” Behavior: Engaged Employees in E. Silverman, “Workers Really Do 2001): 488–513.