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Endnotes CHAPTER 10 • Understanding Groups and Managing Work Teams 347

1. B. Mezrich, Bringing Down the Loafing: Its Antecedents and Con- T. Boles, “Viewpoint—Leadership 27. See, for instance, D. C. Jones and
House: The Inside Story of Six sequences in Undergraduate Busi- Lessons from NASCAR,” Indus- T. Kato, “The Impact of Teams on
MIT Students Who Took Vegas for ness Classroom Teams,” Academy try Week, www.industryweek.com Output, Quality, and Downtime:
Millions (New York: Free Press, of Management Learning & Edu- (May 21, 2002). An Empirical Analysis Using Indi-
2002). The 2008 film 21 was a fic- cation, March 2009, 42–54; and 19. M. Cianni and D. Wanuck, “Indi- vidual Panel Data,” Industrial and
tional work based loosely on the R. Albanese and D. D. Van Fleet, vidual Growth and Team Enhance- Labor Relations Review, January
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2. B. W. Tuckman and M. C. Jensen, The Free Riding Tendency,” Acad- Model of Career Development,” ley, C. W. McConnell, and A. Ve-
“Stages of Small-Group Develop- emy of Management Review, April Academy of Management Execu- liquette, “The Competencies Used
ment Revisited,” Group and Or- 1985, 244–55. tive, February 1997, 105–15. by Effective Managers to Build
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Specialists in Group Work (Fall 10. From the Past to the Present box C. C. Manz, “Self-Management and C. A. Higgs, “Relations be-
1988): 17–23. based on S. S. Wang, “Under the Competencies in Self-Managing tween Work Group Characteristics
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Effectiveness in Organizations es What We Think,” Wall Street Team System Productivity,” for Designing Effective Work
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1981); and M. Kaeter, “Repotting Shaw, Group Dynamics: The Psy- 2010, 687–702; O. Turel and Winter 1993, 823–50; and J. R.
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(April 1994): 54–56. (New York: McGraw-Hill, 1975); Composition Matter? Trait and Teams,” in J. W. Lorsch (ed.),
4. Question of Ethics box based on and E. J. Thomas and C. F. Fink, Problem-Solving Configuration Handbook of Organizational Be-
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sharers: Don’t Tell Us about chological Bulletin (July 1963): Behavior & Information Technol- Prentice Hall, 1987), 315–42.
Last Night,” Wall Street Journal, 371–84. ogy, July–August 2010, 363–75; 28. This model is based on M. A.
June 25, 2014, D2; E. Bernstein, 11. Cited in T. Purdum, “Teaming, J. S. Bunderson and P. Boumgar- Campion, E. M. Papper, and G.
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Wall Street Journal, May 7, 2013, 43; and C. Joinson, “Teams at Self-Managed Teams: Why ‘Bu- Work Team Characteristics and
D1+; P. Klaus, “Thank You for Work,” HR Magazine, May 1999, reaucratic’ Teams Can Be Better Effectiveness: A Replication and
Sharing. But Why at the Office?” 30. Learners,” Organization Science, Extension,” Personnel Psychol-
New York Times Online, August 12. See, for example, S. A. Mohrman, May–June 2010, 609–24; and G. ogy, Summer 1996, 429–52; D. E.
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the Details,” Wall Street Journal, Performance Factor: Unlocking & Organization Management, the Breech,” Personnel Psychol-
April 6, 2010, D1+. the Secrets of Teamwork (Nash- September 1999, 340–66. ogy, Autumn 1997, 553–85; S. G.
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H. Guetzkow (ed.), Groups, Lead- ing Teamwork in Organizations: work Used to Save Money; Now Floor to the Executive Suite,”
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Carnegie Press, 1951), 177–90. agement Training (Mahwah, NJ: usatoday. com (March 1, 2001). ber 1997): 239–90; L. Thompson,
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of Matching versus Buffering,” Press, 1993), 21, 45, 85; and D. 229–49. Harvard Business School Press,
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8. O. A. Alnuaimi, L. P. Robert Jr., Works and What Doesn’t,” Quality tools-for-remote-workers, Novem- tional Academy of Management
and L. M. Maruping, “Team Size, Progress (January 2000): 43–49. ber 12, 2014; C. Mims, “Use of Conference, Chicago, August
Dispersion, and Social Loafing 15. D. Hoffman, “At Wachovia, Fund Voice Is Key to Managing Teams,” 1999; and G. L. Stewart and M.
in Technology-Supported Teams: Teams Work: Bank’s Buddy Sys- Wall Street Journal, September R. Barrick, “Team Structure and
A Perspective on the Theory of tem Improves Performance,” In- 23, 2014, B1+; “Virtual Team Performance: Assessing the Me-
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of Management Information Sys- 16. T. Capozzoli, “How to Succeed in Organizations,” Team Perfor- and the Moderating Role of Task
tems (Summer 2010): 203–30; C. with Self-Directed Work Teams,” mance Management, March 2011, Type,” Academy of Management
Cheshire and J. Antin, “None of Supervision (February 2002): 109–19; M. Flammia, Y. Cleary, Journal (April 2000): 135–48.
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formation, Communication & So- 17. See, for instance, E. Sunstrom, Roles, Socioemotional Strategies, Does Your Team Communicate
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“Group Membership Salience and February 1990, 120–33. sional Communication, June 2010, ber 7, 2014.
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