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SucceSSful extras are enough to keep them from look-
ing elsewhere for career opportunities.
managers need to understand that what Effective managers who get employees to
motivates them personally may have put forth maximum effort know how and
little or no effect on others. Just because why those employees are motivated and
you’re motivated by being part of a cohe- tailor motivational practices to satisfy their
sive work team, don’t assume everyone needs and wants. Motivating and reward-
is. Or just because you’re motivated by ing employees are some of the manager’s
your job doesn’t mean that everyone is. most important and challenging activities.
Or just because employees have access To get employees to put forth maximum
to free food, free massages, free laun- work effort, managers need to know how
dry, and free M&Ms doesn’t mean those and why they’re motivated. •
Learning Outcomes
11-1 Define and explain motivation. p. 353
11-2 Compare and contrast early theories of motivation. p. 354
11-3 Compare and contrast contemporary theories of motivation. p. 358
11-4 Discuss current issues in motivating employees. p. 365
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