Page 527 - Fundamentals of Management Myths Debunked (2017)_Flat
P. 527
526 Index
planning (continued) job satisfaction and, 294 responsibility, 188
formal, 155, 171 operations management and, 476, 477 retail industry, 165
goal setting and, 165–168, 166e trends in, 60 retention processes, 306
long-term, 169 work specialization and, 186, 186e Re-Time Pty. Ltd., 37
managerial level and, 170, 170e professionals, methods to motivate, 368 retrenchment strategy, 163
short-term, 169 profitability ratios, 454e return on investment ratio, 145e, 146
single-use, 169 profit margin on revenues ratio, 145e, 146 reward power, 210
specificity of, 169 programmed decisions, 123–124 rewards
standing, 169 project management, 490–491 cognitive dissonance and, 293
strategic, 157, 169 Project Oxygen (Google), 44–45 cultural differences and, 367
tactical, 169 project structures, 201–202, 201e designing programs for, 369–371
planning tool, 455 Protiviti, 248 equity theory and, 364
plans Publix Super Markets, 37 individualized, 369
business, 504–506 punishment, 307 in teams, 338
development of, 170–171 Richard, Stéphanie, 283
process to develop, 170–171 rights view of ethics, 93
types of, 168–169, 169e, 504–505 Q Riley, Mike, 436
policies, 123–124 quality ringisei, 129
political skills goals for, 489–490 risk, decision making and, 125
explanation of, 33 operations management and, risk taking, 298
for managers, 42 488–489 Ritz-Carlton Hotels, 431
steps to develop, 42–43 product, 488e robotic technology, 38, 472–473
Popchips, 207 service, 488e role ambiguity, 269
population trends, 62–63 as strategic weapon, 161, 164 role conflicts, 269
Porsche, 166 quality of life, 87 role demands, 269
Porter, M. E., 163 quantitative decision making role overload, 269
Portteus, Chandini, 178 break-even analysis and, 143–144, 144e roles
position power, 389 decision trees and, 142–143, 143e in groups, 326
positive reinforcement, 307 economic order quantity model and, managerial, 32
power 148–150, 149e Rosedale, Philip, 202
authority, 210 linear programming and, 146–147, 147e Rovello, Jessica, 438
authority vs., 190–192.169e payoff matrices and, 141–142, ROWE (results-only work environment), 30
charismatic, 211 141e, 142e rules, 123
coercive, 210 queuing theory and, 148 Russell Simmons Argyle Culture, 503
expert, 211 ratio analysis and, 144–146, 145e
explanation of, 190 quantitative management approach, 52
information, 211 quantity of life, 87 S
need for, 357 queuing theory, 148 Saint-Gobain Performance Plastics, 483
referent, 211 SAS Institute, 368
reward, 210 satisfice, 119, 120
skills to gain, 210–211 R Sawhney, Rajeev, 316
types of, 192, 192e race, 98 scalar chain, 50
in value chain, 479 racial diversity, 98 SCAN Health Plan, 206
power distance, 87, 88, 129 RadioShack, 178 Schultz, Howard, 500
Prada, 161 Rana Plaza building collapse, 497–498 scientific management, 29, 50, 224
Price, Dan, 375 randomness bias, 117e, 122 Scottrade, 262
PricewaterhouseCoopers (PwC), 106–107, 468 Randstad USA, 315 Seattle Post-Intelligencer (P-I), 37
Primark, 177 ratio analysis, 144–146, 145e, Second Life, 202
Principles of Scientific Management 454, 454e security issues, 429, 456, 467
(Taylor), 29 rational decision making, 118–119 selection. See employee selection
privacy rationality, bounded, 119–120 selective perception
control issues and, 460 ratios, 145e as communication barrier,
data analytics and, 94 readiness, 391 421–422, 421e
proactive personality, 508 realistic job preview (RJP), 232 explanation of, 304
problems. See also decision making; recruitment, 227, 227e. See also human resources selective perception bias, 117, 117e
decision-making process; decisions management (HRM) selectivity, 303e
decision making, organizational level and, Red Cross, 34 self-awareness, 296
124–125, 125e Red Robin Gourmet Burgers, 164 self-efficacy, 359
explanation of, 113 referent, 362 self-esteem (SE), 297–298
structured, 122, 123 referent power, 211 self-generating feedback, 358
unstructured, 122 Regal Entertainment Group, 75 self-knowledge, 314
problem-solving teams, 332 Reimers Electra Steam, 38 self-managed teams, 332
procedural justice, 362 reinforcement, 307 self-management, 296
procedures, 123 reinforcement processes, 306 self-monitoring, 298
process consultation, 266 reinforcement theory, 364, 370 self-motivation, 297
process departmentalization, 187e, 188 reject errors, 229 self-serving bias, 117e, 122, 303
processes, 30 relationship oriented style, 389 selling style, 391
process production, 197 reliability, 229 sensing vs. Intuition (SN), 295
Procter & Gamble, 242 religion, in workplace, 98 service organizations, 84, 86
product departmentalization, 187, 187e remuneration, 50 Seven and i Holding, 458
production renewal strategy, 163 7-Eleven, 458
mass, 197 representation bias, 117e, 122 sexual harassment, 242–243
process, 197 resources sexual orientation, 99
unit, 197 explanation of, 160 shared culture, 66, 73
productivity for knowledge, 430–431 sharing economy, 60–61
explanation of, 290 for teams, 334 Shibata, Takumi, 105
