Page 524 - Fundamentals of Management Myths Debunked (2017)_Flat

Hewlett-Packard, 83, 201, 233, 274, 332 information technology (IT). See also technology control of, 456, 468 Index 523
hierarchy of needs theory (Maslow), big data and, 131–132, 165 keeping track of, 456–457
354–355, 354e changing world of work and, 204 measurement of, 447–450, 448e
hindsight bias, 117e, 122 decision making and, 121 method to correct actual, 451–452
hiring process. See human resources management employee training and, 233 job-person compatibility, 300
(HRM) impact of, 54, 63 jobs
H&M, 497 strategic management and, 161 division of labor and, 49
Hobean, Claire, 37 team collaboration and, 333 external environment and, 63–64
Hofstede, Geert, 87, 88 in-group collectivism, 88–89 matching personality to, 298–299, 299e
Holland, John, 298–299 initiative, 50 stress related to, 207
Hollywood Video, 36 innovation Jobs, Steve, 396
Home Depot, 262 creativity and, 273 job satisfaction
Hong Kong Police Force, 250 design thinking and, 277 explanation of, 290
Hooters, 225 elements of, 273–274 productivity and, 294
Hootsuite, 69 human resource variables affecting, 276 job sharing, 207
horizontal integration, 162 manager’s role in, 39 job specialization, 49
Hsieh, Tony, 77, 366 methods to foster, 274–275, 275e job specification, 226
Huang, Jen-Hsun, 453 organizational culture and, 275–276 Johnson, Kara, 430
Hulu, 262 overview of, 272–273 Johnson & Johnson, 242, 282, 490
humane orientation, 89 technology and, 39, 274 joint venture, 86
human relations movement, 51 inspiration, 274 Jones, Todd, 37
human resource inventory, 226 Instagram, 39 judging vs. perceiving (JP), 295
human resources management (HRM). See also instant messaging (IM), 426 judgment, decision making and, 115–116
employees; employee selection Institute for Global Ethics, 94 Juran, Joseph M., 52
components of, 221, 221e Integrated Information Systems Inc., 458 justice, 362
cost control and, 243–244 integration, 162
diversity and, 242 integrity, 401 K
downsizing and, 228, 228e, 241, 241e Intel, 368
employee compensation/benefits and, intelligence, emotional, 400–401 Kaiser Aluminum, 192
238–240, 244 intergroup development, 266 Kaiser Permanente, 344
employee orientation and, 232–233 internal analysis, function of, 160 karoshi, 269
employee training and, 234–235, 234e, 235e, 240 internal boundaries, 202 Katz, Robert, 33
employment planning and, 225–227 International Association of Business Communica- Kellogg, W. K., 161
entrepreneurs and, 507 tors, 433 Kelly Services, 369
ethical issues in, 225 International Organization for Standardization, 489 Kent, Muhtar, 482
explanation of, 221–222 international organizations. See global organiza- Kenyi, Stella, 308
innovation and, 276 tions Kerviel, Jérôme, 92
legal environment of, 222–225, 223e Internet, communication issues and, 429–430 Keurig Green Mountain, 105–106
performance management approaches and, Internet of things, 63 KFC, 86, 370
236–238, 237e interpersonal demands, 270 King, Martin Luther Jr., 396
recruiting sources and, 227, 227e interpersonal roles, 32 Kitsplit, 61
selection process and, 228–232, 229e interpersonal skills, 33, 42 Knight, Rick, 467
sexual harassment and, 242–243 interviews, 230–231 knowledge
technology and, 233 intranet, 426 resources for, 430–431
Humphrey, Ambrosia, 69 intrinsic task motivation, 130 skills, and abilities (KSAs), 239
hygiene factors, 356, 356e Intuit, 277 knowledge management, 430
Hyundai Motor, 171 intuition, planning and, 156 Kohl’s Corporation, 276
intuitive decision making, 120–121, 120e, 121e KPMG, 207
inventory turnover ratio, 145e, 146 Kraft Foods, 331
I Ipsen, Laura, 122
IBM, 157, 172, 244, 363, 420 ISO 9000, 489–490 L
idea champions, 276 ISTJ (introversion-sensing-thinking-judging), 295 labor markets, organizational change and, 262
IDEO, 430 ITT Industries, 490 Land Rover, 301
Idezawa, Takeshi, 122 Ive, Jonathan “Jony,” 131 language differences, 421e, 422
Iger, Bob, 27 laptop hobos, 206
IKEA, 481 large businesses, 35
IMAX Corporation, 75–76 J layoffs, 228
immediate gratification bias, 117, 117e Jago, Arthur, 392 layoff-survivor sickness, 241
Immelt, Jeff, 453 Japan, earthquake and tsunami in, 83 Lazaridis, Mike, 276
importing, 84 J.C. Penney, 497 leader-member exchange (LMX) theory, 395
Inc., 503 Jean, Emilio Azcárraga, 170 leader-member relations, 389
incubation, 273 job analysis, 226 leader-participation model, 392, 392e
Inditex, 498 job applicants, identification of organizational leadership
individual behavior, 289 culture by, 73–74 achievement-oriented, 393, 394
individualism, 87, 88 job characteristics model (JCM), 360–361, 361e assessing your style of, 405–406
individualized rewards, 369 job description, 226 charismatic, 395–396
individuals with disabilities, 98 job design contemporary views on, 394–401, 398e, 399e
industrial-organizational psychology, 224 motivation and, 359–361, 361e, 364 cross-cultural, 398–399, 399e
Industrial Revolution, 49 work tasks and, 360 decision making and, 118, 118e
inequality, economic, 60 job involvement, 291 directive, 393, 394
informal planning, 155 job orientation, 232–233 emotional intelligence and, 399–401
information, control of, 455–456 job performance entrepreneurial, 509
informational roles, 32 assessment of, 237–239, 237e, 246–247 ethical, 95
information overload, 421e, 422 attitude and, 291–294 ethical behavior and, 95, 103–104
information power, 211 conscientiousness and, 296 explanation of, 385