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questions  you  do  WHY.  your  ROI,  Profit,  per  cost  rate,  Referrals,  per expense  up,  take  data,  and  facts  metrics




           right   outcomes  feedback.  and  hire,  to  turnover  and  Happiness)      report  =  the

           the        and            Growth,  time  talent  Dismissals,  HR  and       visually  story  review
           with    what  data  behaviours            expense,  activity    Services)      metrics  and

           Start   and  it  includes  key  (Turnover,  Recruitment  turnover,  manager,  Awards  usage,  Culture  HR  regularly  the  required

           measure.  doing  that  outcome,  research.  Metrics  early  by  and  Overtime  Complaints,  message  Satisfaction,  Audience),  Matter’–  tell



           to      you  are  story      Share),  Index,  especially  wide  Service,  Communication,  to  outcomes
           need  end!).  why  as  that  qualitative  Dashboard  Productivity  employee,  and  Attitude,  Listening  that  feedback  the

           You  the  –  gap  track  will  and  Market  Retention  company  per  Improvements,  Channel  Experience,  (Engagement,  ‘Metrics  to  back
           working?  (not  mind  in  actual  v  that  quantitative  Performance  Metrics,  Employee  rate,  rates  expenses  (Engagement,  Continuous  feedback  of  sensing  go




           is  project  end  ideal  metrics             Services  Metrics  (Programme,  Audits  and  and  pivots
           what  the  the  the  the  of  Customer  Metrics  acceptance  retention  Training  testing.  Dashboard  employee  project

           know  of  with  out  for  mixture  Business  Products,  HR  and  Targeted  Surveys  Surveys  and  Analysis  sensing  with  the

           you  beginning  begin  Map  look  a  offer  Promotions,  Communication  preferences  Diagnostics  your  up  If  used.

           do      Firstly  want?  Then  need  Current  New  Internal  ,  hire  Absence  employee  Employee  Pulse  Chatbot  Employee  opinions.
           How  the  at       You                                            Develop  backed  being



             Metrics That   Matter

















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