Page 1 - Graypvine August 2021
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SAFETY COMPANY UPDATES STEVE HIGGINS HELPS FLOOD VICTIMS PROJECT SPOTLIGHT QUALITY
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August 2021
The
Gap is a customer
Bottom of ours that spans Rodney Carpenter believes our ability
to secure multiple projects after an
nearly three decades.
almost 20-year break in business
Line The people and is directly linked to our values. He
said, “our relationship with Gap was
relationships have
changed, but the founded on the golden rule, they
reason hasn’t: Treat others the way you want to be see us as a trusted partner, and they
treated. Whether you have been with Gray for 20 years value our relationship.”
or 20 minutes, you’ve heard the golden rule and know Zach Lemley heard about the
it is one of our core values. While it seems simple, if opportunity for expansion work on
you look back through Gray’s history, you will find that a Gap, Inc. distribution center in Ohio that Gray did not
it is a profound reason for our continued success. Our build, and he jumped at the chance to sit down with the
reputation for treating others the way we want to be Gap team to learn more about the project. We won the
treated is a guiding principle and the reason for our project, and once on site, the Gap team was quickly
continued success with our team members personal reminded of what it’s like to work with Gray. The project
growth, our share price growth and why satisfied team worked on the expansion in a fully operating
customers continue to give us their repeat business. distribution center and remained virtually invisible to
The golden rule for us goes back to our founders, the customer to allow production to continue during
James Norris and Lois Gray – who had a passion for construction. Matt Troop made communication a priority
building people, relationships, and their community. and was completely transparent with their team, which
These principles were passed on to their children, who strengthened the relationship even more.
are still teaching the Grayway to us today. By building While the early days of Gray were a means to provide
strong, enduring relationships with our customers, for family and to help create jobs in south-central
working through challenges together, and sticking to the Kentucky, the past sixty years allowed us to be so
golden rule – we continue to grow and fulfill our purpose. much more. Gray is a place where personal growth
We are fortunate to continue to serve many long-term is celebrated, customers and subcontractors are part
customers who have grown with us over the years and of the family, and the golden rule is a guiding value.
allow us to continue to foster relationships with them. I encourage each of you to continue building strong
Gap recently selected us to build a customer experience personal and professional relationships and always
center in Longview, Texas and a distribution center in treat others how you would like to be treated. It’s
Gallatin, Tennessee. Gray’s relationship with Gap started the Grayway!
in 1995, and while we didn’t have any projects for them Brian Jones
between 2002 and 2019, our relationship endured. President & Chief Executive Officer, Gray Construction
OUR PURPOSE CORE VALUES
Our purpose is to make a difference in 1. We put safety and quality of life first.
people’s lives by creating unforgettable 2. We are customer and relationship driven.
customer experiences and great projects. 3. We treat others the way we want to be treated.