Page 24 - Radius Training Corporate Brochure
P. 24
CULTURAL AWARENESS
(A One-Day Training Programme)
Best suited to Misunderstandings arise when cultural similarity is
assumed, however what is appropriate in one culture
Those staff working in teams or organisations may be inappropriate in another.
with multi-cultural internal or external This training aims to shed light on the differences and
customers and colleagues. similarities, and highlight ways that misunderstandings
can be minimised.
Objectives
Course Outline
By the end of this training, participants will be
able to: Cultural awareness
* Defining cultural awareness
Have an increased understanding of the
differences between cultures * Common workplace challenges
Understand the impact of cultural Elements of culture
differences
* Cultural values
Appreciate the challenges facing * Cross-cultural value comparisons
multi-cultural teams and workplaces
Cross-cultural communication styles
Use techniques to enhance cultural
awareness * How to communicate effectively
Challenge cultural stereotypes * Overcoming language challenges
Employ a range of tools to reduce * Preferred methods of communication
cross-cultural misunderstanding and and input by cultural perspective
encourage positive working relationships
Encouraging communication from all
Overview
Culture and cultural values are often held at
an unconscious level, influenced by our
experiences, our background, and our
upbringing, amongst other things.
Cultural awareness is therefore a challenging
area, since we may not realise the impact of
our culture on our own behaviour; the same is “It is not our differences that divide us. It is
true of our colleagues from other cultures. our inability to recognise, accept, and
celebrate those differences.”
- Audre Lorde
American poet and civil rights activist
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