Page 29 - Radius Training Corporate Brochure

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WRITING BUSINESS CORRESPONDENCE
(A Three-Day Training Programme)
Best suited to
Those staff who need to write clear, professional,
easy-to-understand business correspondence, in
their second language. The course requires a good
basic grasp of English, and some exposure to writ-
ing business correspondence.
Objectives
By the end of this training, participants will be able to:
 Understand how to clearly and concisely
transmit their key message
 Create a positive image through writing
 Plan, write and edit specific types of written
business communication
 Properly put together the building blocks of
a business document and write accordingly
 Vary the tone of their writing to send an
appropriate message, according to the
situation and the receiver
 Write powerfully and persuasively
 Have a better understanding of the basic
grammar issues frequently faced by
second-language writers
 Effectively summarise documents without
losing the main points
 Implement simple editing and proofreading
techniques
B r o a d e n i n g t h e C i r c l e
Overview
Business letters, emails and other correspondence
give an impression of the sender and the
organisation. They need to be written in a way that
saves time, gets the message across, builds
relationships and gives a positive impression.
Jargon, poor layout, badly-sequenced information
and overly-long sentences cause confusion at best,
and often lead to unnecessary conflict.
This course takes a practical approach to
developing business writing skills, including
successfully evaluating business writing.
Repeatable processes and structures will be
introduced and practised, with particular emphasis
on letters and emails.
Trainer and peer evaluation and feedback are
integral to this course and participants will receive
individual feedback about their specific areas for
focus.
Participant numbers are limited to maximum 10 on
this training to allow time for writing activities and
review.
Participants will be required to complete written
activities throughout this highly participative course;
these will be paper-based, without auto-correct!
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