Page 32 - Radius Training Corporate Brochure

Course Outline

 Defining successful communication
 What makes or breaks a message

* The role of the sender
* The role of the receiver

* Barriers to communication
 Combining the elements of
communication

* Visual
* Verbal

* Vocal
 Making communication two-way

 Active listening
 How long do we have to make a first
impression?

 Discovering personality types
* Self-assessment
“The biggest communication problem is
 Cultural aspects of communication
we do not listen to understand.
 Aspects of assertiveness
We listen to reply.”
 Feedback skills
- Anonymous

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