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APPROACH TO LEADERSHIP
                                     (A Three- Day Training Programme)




                                                              Course Outline
      Best suited to

      Those with some experience of team leadership.             Management vs Leadership
                                                                      * Management theories
      Objectives                                                      * The role of Emotional Intelligence

      By the end of this training, participants  will be able         * Developing and maintaining a positive
      to:                                                                     mindset

          Understand the role and functions of a                     * Motivation theories and techniques
            manager
                                                                      * Stress management
          Appreciate various styles of management

          Use Emotional Intelligence to influence their         Communication
            management practices
                                                                      * Using the full range of communication tools
          Set goals and action plans
                                                                      * Assertive communication habits
          Manage time more effectively
                                                                      * Using persuasion ad negotiation
          Understand how to work to priority
                                                                      * Conflict management
          Understand how to motivate team members
                                                                      * Successful coaching
          Delegate effectively

          Carry out appraisals and counselling, making
            use of effective feedback techniques                 Planning & Organising, Team Building
          Communicate effectively in a range of                      * Setting goals and objectives
            situations                                                * Working to priorities

          Develop staff through coaching                             * Personal organisation and time management
          Understand team roles                                      * Effective delegation

                                                                      * Team Roles

       Overview                                                       * Stages of team development


       This course gives a broad base of knowledge to
       help participants have greater insight into their
       own management style, and alternatives
       available.  It gives practical techniques for
       common challenges, which can be taken back
       into the day-to-day workplace.









            B r o a d e n i n g   t h e   C i r c l e                                        www.radius.training   19
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