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INFLUENCING SKILLS

60 - 120 minutes, including videos, interactions and
downloads

Suitable for

Possessing good influencing skills is useful for everyone, however there are certain
roles where this training is essential:

• Senior Leadership Teams • Sales Personnel
• Managers • Career-minded people
• Team Leaders • Customer-facing roles (internal /
external)

Overview

Some people shout to get what they want, but they make poor leaders and
unpopular colleagues. Savvy people know that if you want a successful career, or to
build a great company, you need effective influencing skills. It’s also true that well
developed influencing skills are an incredibly powerful and valuable tool in the
modern workplace.

To achieve the goals you have for yourself, whether at work or in your personal life,
becoming an effective influencer is an essential skill, one you must take the time to
learn. This influencing skills e-learning course shows how people are influenced, and
gives users practical tips to help them become a more influential person. They’ll also
learn their natural influencing style and how to adapt that to suit others.

Course Objectives

Some business skills are a ‘nice to have’, important but not essential. Influencing
skills training is vital if you want to succeed in life. This influencing skills course
equips users with the tools they need to effect real change in their job and their life.
By the end of this training, users will be able to:

• More easily build consensus in team activities
• Empower the people in their team to achieve greater results
• Achieve more positive outcomes when dealing with customers
• Become more effective and persuasive
• More easily get their ideas listened to and acted upon
• Become better at overcoming objections
• Become more sophisticated and effective communicators
• Quickly build rapport and develop trusting relationships

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