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GIVING FEEDBACK

60 minutes, including video, interactions and downloads

Suitable for

We can all benefit from being able to give and receive feedback more constructively,
but this course is particularly relevant to:

• Directors • Supervisors
• Managers • HR Professionals
• Team Leaders

Overview

Giving feedback is difficult. Some people find it uncomfortable to critique others, or
sometimes, we’re just not sure of the best approach. However, the consequences of
poor or absent feedback can be very serious.

This course helps solve this problem, giving learners the practical tools to provide
constructive feedback that causes positive change. They’ll gain the self-awareness
to grow as an individual and to help others improve their performance. Feedback is
the way we improve as individuals, as teams and as companies. So it’s important
that we take the time to master this skill.

Course Objectives

By the end of this training, users will:

• Become more proactive leaders who solves problems quickly
• Be better at giving negative feedback and addressing poor performance
• Be better able to structure feedback to achieve positive results
• Learn how to receive feedback gracefully and respond positively
• Be better able to respond to feedback they receive
• Inspire, motivate and get the most from their team
• Learn how to provide constructive feedback and avoid judgement

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