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MANAGING A TEAM

40 minutes, including interactions and downloads

Suitable for

This e-learning course is designed for all leadership roles in a company and will help
anyone who wants to improve their ability to manage a team:

• Directors • Team Leaders
• Managers • Supervisors

Overview

To be a successful manager, you have to wear many hats. You have to be a leader
and a coach; you have to discipline people and motivate them.

There are many average managers in the world because they fail to understand and
master the wide range of skills you need to become a great one. This module
introduces the core skills necessary to manage a team and lead them to outstanding
results.

Course Objectives

The importance of having the ability to effectively manage a team cannot be
underestimated. This e-learning course presents the tools to be successful. Users
will:

• Identify key management activities such as: delegating, motivating,
organising, developing and communicating effectively
• Establish why recruitment is important and how a competency-based
interview can be run
• Review the team formation process: forming, storming, norming and
performing
• Lead a team-building activity
• Explore two forms of motivation and when they can be effective
• Take action to prevent conflict, and resolve conflicts should they develop
• Know how to run an effective meeting
• Establish the importance of a team charter and how to write one

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