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DELEGATING

20 minutes, including videos, interactions and
questionnaire

Suitable for

This e-learning course is designed for all leadership roles in a company and will help
anyone who wants to improve their delegation skills:

• Directors • Team Leaders
• Managers • Supervisors

Overview

Ask any successful manager or business leader how they became successful and
they’ll tell you about the importance of delegation. Not only can you not do
everything, you shouldn’t try to do everything. Delegation is a fantastic way to grow
the skills, confidence and motivation of your team. And it frees up more time for you
to focus on the most valuable activities of a manager, like planning and coaching.
This module gives your users the practical skills they need to become better
delegators.

Course Objectives

Delegation is a key skill for all leaders within an organisation. This e-learning course
gives users the tools to be successful. By the end of this training, users will:

• Understand delegation skills, include knowing what, when, how and who to
delegate to
• Explore a 10-step delegation process
• Identify the 3-step PAT process of delegation
• Establish three things not to do when delegating
• Understand that responsibility without authority can cause stress, and suggest
ways of avoiding it

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