Page 147 - FULL SKRIPSI_MARLIN DWI ZULTARI_11160930000025
P. 147

DAFTAR PUSTAKA




                        Abdillah, W., & Mustakini, J. H. (2015). Partial Least Square (PLS) Alternatif. In

                            Structural Equation Modeling. Yogyakarta: BPFE Yogyakarta.


                        Al-Adwan, A. S., & Al-Horani, M. A. (2019). Boosting customer e-loyalty: An

                            extended scale of online service quality. Information (Switzerland), 10(12), 1–


                            27. https://doi.org/10.3390/info10120380

                        Al-Maghrabi, T., Dennis, C., Halliday, S. V., & BinAli, A. (2011). Determinants of


                            customer continuance intention of online shopping. International Journal of

                            Business Science & Applied Management (IJBSAM), 6(1), 41–66.


                        Alanazi, J. (2013). E-government continuance from an expectation confirmation

                            theory  perspective:  survey  research  on  citizen  experience.  Information


                            Systems and Technology, 1(2), 224–232. http://ro.uow.edu.au/theses/3906

                        Andini, T. D., & Pramana, E. (2019). Penentuan Faktor kredibilitas Toko Online

                            Melalui  Pendekatan  Peran  Estetika  Secara  Impiris.  SNATIKA,  03,  12–21.


                            https://doi.org/10.1017/CBO9781107415324.004

                        APJII. (2019). Penetrasi & Profil Perilaku Pengguna Internet Indonesia Tahun


                            2018. Asosiasi Penyelenggara Jasa Internet Indonesia. Retrieved Mei, 2020,

                            from https://apjii.or.id/


                        Arikunto, S. (2010). Prosedur Penelitian Suatu Pendekatan Praktik. In Ke-13 (13th

                            ed.). Jakarta: Rineka Cipta.


                        Ashoer,  M.,  Prihatin,  E.,  &  Ratnasari,  R.  (2019).  Pengaruh  E-Service  Quality

                            Terhadap E-Satisfaction Pada Pelanggan Situs Toko Online Brodo Effect of







                                                              126
   142   143   144   145   146   147   148   149   150   151   152