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If your business does not yet have the need or the budget for
a traditional phone line, other options, such as a Google Voice
number allow you to set up a free phone number which can be
redirected to different physical phones, and free voicemail box
which can be checked by different individuals via an online
portal.
These free services are more limited in their capabilities than
paid phone lines, but they may be useful for businesses which
do not receive much phone traffic and which require flexibility in
terms of who can make and receive business calls. 5
Note that not all phone numbers which are registered with a
phone company are automatically listed in the national 411
directory. It is important that you are listed in the national direc-
tory because this is what lenders will use to verify your business
name, address, and phone number. Cell phones are not eligible
to be listed in this directory which is another great reason to use
a toll-free number. You can register your business with the
national 411 directory at listyourself.net and wait about a week
for it to be published before checking registration.
It’s also important to note that Google Voice numbers are
usually not eligible to be listed in 411 information directories.
These phone numbers are classified differently from landlines or
mobile numbers that are linked to physical phones. This is
another reason to get a paid business phone line if possible.
WEBSITE & EMAIL
Remember when we purchased your business domain name?
Now it’s time to use it. We live in a digital age, and it is likely
that most of your customers find and interact with their service
providers primarily online. For this reason, it is vital that you
have a professional-looking website which contains all the infor-
mation and features your customers need to make it as easy as
possible for them to decide to buy from you. Essential website
features include:
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