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OBTAINING A BUSINESS PHONE AND 411 LISTING

            While it is technically and legally possible to use your personal
            phone as your business phone number, there are several reasons
            not to do this.
               One is the risk of harassment: by using your personal phone
            number with your customers and clients, you are opening your-
            self up to receive calls from the public 24 hours a day.
               The  professional  image  of  your  business  may  also  suffer  if
            you  answer  business  phone  calls  the  same  way  you  would
            answer personal calls, or if you mistake one for the other. Using
            a landline number instead of a cell phone is important to estab-
            lish business credibility and national or international presence. It
            also gives you the ability to use the convenience of an interactive
            voice response system to direct your callers.
               Lastly,  if  you  want  a  business  partner  or  employee  to  also
            have access to your business phone line, you don’t want this to
            require  that  you  give  them  access  to  use  your  personal  phone
            unsupervised. It may become burdensome to be the only person
            who  can  answer  the  phone  and  take  down  messages  for  your
            business, and giving others access to your personal phone and
            voicemail may be even riskier.
               Fortunately, there are a growing number of ways to obtain a
            business phone number affordably or for free. These include:


                  Obtain a toll-free number from a phone provider. This
                  will cost money just like any ordinary phone line
                  would, but it can give you a professional toll-free
                  number, or a custom vanity number that is easy for
                  your customers to remember.
                  Companies like kall8.com, Ring Central, Vonage, or
                  your phone provider should offer options, including
                  forwarding your business calls to different phones at
                  different times and creating an automated menu to
                  help direct calls to different people or departments.



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