Page 5 - 3Q HUB newsletter
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Team Member



                                             Employees of the Month






        SEPTEMBER
        Kathy Dovichak (Erie)
               Nominated by Arthur Goldberg, Kathy went above and beyond to help him
            with a new business opportunity that renewed in two weeks. It all started with a
            cold-call to Kathy.
               “I want to mention that it is not even her job to help with my new business!”
            Arthur said. “However, Kathy is extremely good at working the Progressive system,
                                         which is what I needed her help for. Kathy agreed to help me out, but
                                          I don’t think she had any idea what she was getting herself into!”
                                             Shay Trucking is a  new company that hauls high-end motor vehi-
                                           cles — extremely difficult to place coverage, Arthur explained in his
                                           nomination of Kathy.
                                               “Shay Trucking wanted us to quote a $500,000 cargo policy as
                                            well. After countless hours of Kathy and I working together on this,
                                             we were able to get the necessary quote in less than 10 days,” he
                                             said. “Kathy and I had several conversations on Saturday and Sun-
                                              day of that week and not once did Kathy ever complain or flinch.
                                                 “Kathy was calling in to Progressive to make changes on the
                                               weekend! If you have ever called Progressive ... you can be on
                                               hold for hours at a time.”
                                                   Not only did Kathy help with coverage issues, but she helped
                                                 our new client find perspective drivers. Shay Trucking sent
                                                 several MVRs over to HUB, which Kathy would run and let them
                                                 know whether the driver was acceptable or not and how
                                         much premium that driver would cost the company. Shay Trucking
                           was very grateful for this. This is just a small recap of the amount of work Kathy did
            on this account.
               “I could go on and on, but I would have to write three pages,” Arthur said. “Kathy is one of the
            most selfless teammates on our transportation team, and there is absolutely no doubt she de-
            serves to be the Team Member of the Month. She is the best!” Fantastic work, Kathy!






                           Happy
                    RetiremenT




            Lynn LaCastro (Transportation / PGH
            office) retired on Aug. 13, 2021. Gregg
            Proud arranged for co-workers to share
            their well-wishes to Lynn in a video
            send-off. Click to view.

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