Page 85 - AMS Driver Training Manual Version 2 2024

A V O N M A T E R I A L S U P P L I E S L T D ( A M S L T D ) D R I V E R T R A I N I N G M A N U A L V E R S I O N 2
Safe driving

Drive the vehicle in a safe, lawful and efficient manner to the standard required by the
Department of Transport in all traffic and weather conditions, laden or un-laden.

Ensure you have a comfortable seating position that allows you to access all controls and
gives you all round vision.

If in doubt about anything then please ASK, we are here to help.

Carrying of passengers

The carriage of un-authorised passengers or animals is strictly forbidden at all times
without written director’s approval.

Driving licence

Drivers of Company vehicles must hold a valid driving licence which must be produced to
the Company on request. You will also be required to provide your agreement to allow a
third party to monitor your licence, this is valid for a three-year period unless you leave
employment at AMS Ltd when the monitoring will cease. In the event of the employee’s
driving licence being withdrawn for whatever reason you must notify your Transport Manager
immediately and not drive any company vehicle as you will not be insured, and where the
use of a vehicle is essential to the performance of the employee’s job, the Company reserves
the right to terminate your employment.

Any change to your license must be reported to the Transport Manager as soon as it occurs.

Customers
You must be aware that you are often the Company’s regular customer contact. It is
important therefore that your appearance is always smart and tidy and you behave with
courtesy and politeness and observe and adhere to the customer’s site rules. Serious
breaches of your conduct may result in disciplinary action.

Please remember the following:

What is a Customer?

A customer is the most important person involved with our Company. They are not
dependent upon us, however we ALL depend upon them for our living.

Please value them accordingly and ensure that at all times:-

• A quality, safe and courteous service is provided:
• We will deal with spillages and keep our customer’s storage facility clean and tidy in-
line with contractual requirements.
• Our operations are conducted to the highest professional standard. ALL personnel
will act in a responsible manner.
• You respond and react positively to every customer’s reasonable needs and
requirements.

Page 84 of 197
Reviewed May 2024