Page 155 - MRF Training TJ MRF Manual Version 5 22042024 final April 24_Neat

Managers and Supervisors

Managers and Supervisors will be expected to use the Lone Working Checklist to ascertain
the levels of risk to their staff members. If the risk cannot be reduced to a safe level by using
the checklist it would suggest that the task becomes a multiple person task or needs further
assessment of risk.
A regular period of contact should be established between manager/supervisor and
colleague this typically should be at least twice per day, once in the middle of the day and
once at the end of the day. It is recommended that at the end of the day the lone worker
phones or radios back into his/her manager to let his/her manager know that he has returned
back safely. It is the manager/supervisor responsibility to make sure his/her staff are
back safely and if contact can’t be established then the manager/supervisor will either have
to check the lone workers machine is back in the yard or he has actually returned home
safely. If this cannot be established the managing director should be contacted and it then
may be necessary to travel to the place that the lone worker has been working to check they
are not injured.
This policy applies to contract labour and any other company that the business is working
with.
As a manager/supervisor if you are lone working it is important that you check in with the
Operations or Assistant Operations Manager or the Managing Director and you notify them
of your safe return. However please make sure you notify the same person on your return
that you told to begin with.

It is also important to remember even if your phone has no signal quite often 999 will still
work on your phone in an emergency.
If a manager/supervisor is unsure about the level of risk with lone working then he/she
should discuss the task with either the operations manager or the managing director and a
joint decision will be sought.

The Lone Worker

Before any lone working is carried out it is important that you and your manager use the lone
worker checklist and make sure you have an answer to all the questions.
Lone Workers have the same level of responsibility of keeping their managers informed of
their movements. If they return with a breakdown for example and are no longer in a lone
worker situation their manager should be kept informed of what they are doing. Lone workers
will be expected to check in with their managers at the end of every day or lone working
period so your safe return is noted.
The lone worker should make sure he/she has the relevant contact numbers for their
managers so in the event of an emergency someone can be contacted. If the emergency is
a direct threat to life or property then the emergency services on 999 should be contacted.
It is also important to remember even if your phone has no signal quite often 999 will still
work on your phone.

The Lone Worker Checklist

• Does the workplace present a special hazard?
• Is the access to, or exit from, the workplace safe?
• Is the lighting and ventilation sufficient?

Page 154 of 181

Reviewed April 2024