Page 226 - 100 Great Business Ideas: From Leading Companies Around the World (100 Great Ideas)

STAGE: PROBLEM IDENTIFICATION

1 Bounce it off someone else When you want to make sure you
overlooked anything

2 Consensus building When a group definition of the problem is
important

3 Draw a picture of the problem Complex problems use visualization to
"see" problem

4 Experience kit To get people more personally involved in
the issue

5 Fishbone diagram Seeks better understanding of causes

6 "King of the mountain" Group definition of problem, a fun activity

7 Redefining the problem or opportunity Increased insight into real problem

8 Rewrite objectives several different ways For different views of the problem

9 "Squeeze and stretch" For understanding causes of more complex
problems

10 What do you know? To get started on problems

What patterns exist? For understanding more complex problems

12 Why-why diagram To better understand the causes of a
complex problem

STAGE: MAKING ASSUMPTIONS

Assumption reversal For understanding assumptions and
gaining possible solutions

STAGE: ALTERNATIVE GENERATION, INDIVIDUAL BASED

Analogies and metaphors When a new perspective is needed

2 Analysis of past solutions Applying other people's solutions to your
problem

3 Association When new zest is needed, generates lots
of ideas

4 Attribute association chains Product/service changes

5 Attribute listing Product/service changes

6 Back to the customer For satisfying customer needs; similar to
Back to the Sun

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