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1. You are allergic to shrimps. Unluckily, the flight attendant served you a meal with shrimp on it. Other meals
are available as follows:

a. Steamed Pork Ribs with Preserved Gooseberry, Jade Rice and Chinese Broccoli
b. Apple Cider Grilled Chicken Breast served with cornbread dressing and carrots
Sample answer:
I appreciate the food you served but I am allergic to shrimp. I saw on the menu that you have steamed pork ribs so I will just have that instead.
I am willing to wait for a few more minutes. By the way, kindly include a glass of ice-cold water please. Thank you.

2. The flight attendant gave you a glass of white wine instead of water. You don’t drink alcohol while traveling
and you want to:
a. Return the wine and
b. Ask for a glass of ice-cold water.

Sample answer:
Excuse me miss, I think this is not what I asked for. I do not drink alcohol while on board. Just give me a glass of ice-cold water please. Thank
you very much.

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