Page 28 - Business English Book 2
P. 28

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                                                           Q
              Lesson 4                     Price & Quality
                                                                     i
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                                                          o
                                                            f
                    Let’s practice the other side of dialogue.


                                                                             ?
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                                                 e

                                                                       o
                                                                         f
                                               c
                                                    o

                                                                     y

                                                   t
                   B : Did you get a chance to look over my offer?
                        D
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                                                                                              D
                                                                                                C

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                                                 e
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                                                                       a
                        Y


                                                                               r
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                                     I

                                                                                 o
                                                                                  f
                                   .
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                                                                                    e
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                                  d

                                                                             e
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                                                          t

                            ,
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                                                                                         o
                   A : Yes, I did. I should tell you that I had a lower offer from DC
                   Corp.
                                                           f
                                         h
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                                        t

                                      e
                                                            e
                                                                                  s
                                                              r
                                     r
                   B : Are you sure that they are offering exactly the same product?
                                                               n
                                                                              h
                                                                               e
                                                               i

                                                           f
                                                                                                  ?
                                                                    e
                                                  y
                                                       e
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                                                      r
                                                    a
                                                                     x
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                                                                 g


                                               h

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                             y
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                               t
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                                                                         p
                                h

                                                         .


                                                        l
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                                                           T
                   A : Well, they are not identical. They are supposedly the
                                                               y

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                        W
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                                                                               e

                                        e
                                                                             s
                                                                                d
                   equivalents,
                   though.
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                   B : Since the price competition is so severe these days, we are
                                                          i

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                                                                                      ,
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                                                                                 d

                                h
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                                                                                            a
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                                                                                              r

                                            o
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                                   o
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                                                        .
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                   keeping the rock bottom price. I can assure you that no one is
                                                                      e
                                                                               h


                                                                                              i
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                                               m
                   s u p p l y i n g   t h e   s a m e   o r   e q u i v a l e n t   q u a l i t y   a t   a   l o w e r   p r i c e .
                   supplying the same or equivalent quality at a lower price.
                                                                  a
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                                                             r
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                   A : I agree that yours are of better quality. But your price is still
                                                                                            s
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                                                                                              s
                                                                       .
                                            r
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                                                 e

                                                                      y
                                               a
                                                                              y

                                             s
                                                                         B


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                                                                                                i
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                                                                     t
                   on
                   a high side.
                                                                                     f

                                                                           n
                                                                             .

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                                                                         i
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                                                    y
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                                                       n

                          o
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                   B : You have to take quality into consideration. Your firm has
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                                            r

                                                                                      b
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                   r reputation in the market to hold up to. You can’t possibly offer
                                                                                            f


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                                                                  .
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                                                                    Y
                   products with lower quality.
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                                                    n
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                                                                                               e
                   A : I agree. But as you mentioned, price competition is so severe,
                                                                                             e
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                                    u
                               e
                                                                                         o
                                                                        m
                                                                        m
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                                              u
                   A   :  I I I       a g r r r e e . . .       B u t t t       a s       y o u       m e n t t t i i i o n e d , , ,       p r r r i i i c e   c o m p e t t t i i i t t t i i i o n       i i i s       s o       s e v e r e , , ,
                                                                                  n
                                              u
                                                                  c
                                                m
                                                                                        s
                                                m
                           g
                                                                                                 r
                                  B
                                                                                        s
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                                                                  c
                   w e   j u s t   d o n ’ t   g e t   e n o u g h   p r o f i t   u s i n g   y o u r   p r o d u c t s .
                   we just don’t get enough profit using your products.

                                                                                    h
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                                     n
                        W

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                                                                      u
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                            a

                   B : What do I need to do to keep your business on the book?

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                        T

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                   A : The bottom line is I need to cut the cost. Unless you come
                                                                        s
                                               I


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                                                                            U
                                                                          .

                                          e
                                         n
                   down on the price, there is nothing that can be done.
                   d o w n   o n   t h e   p r i c e ,   t h e r e   i s   n o t h i n g   t h a t   c a n   b e   d o n e .
                                                                                                w
                        L

                                                                                                   l
                                                                                                  i
                         e

                                                                                             .
                                                                                           o
                                                                                              I
                   B : Let’s think of alternatives and talk again in a day or two. I will          l
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                                                               l
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                                 i
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                            ’
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                                                              a

                                         a
                                       f
                                                                                 a
                                   k
                                                                                  y
                                                                                d
                                      o

                   see what I can do.
                   A : Sure. I am all for that.
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