Page 14 - Business English Book 1ver2.0

Greetings over the phone
Lesson 1 G r e e t i n g s

Practice the other side

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B : Thank you for calling JSI. How may I direct your call?
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A : May I speak with Susan Jones, please?
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B : She is out of the office at the moment.
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A : Do you expect her back today?
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B : I am not really sure. Would you like her voicemail?
B : I a m n o t r e a l l y s u r e . W o u l d y o u l i k e h e r v o i c e m a i l ?
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A : That will be great. Thanks.
B : Hold on. I will connect you to her voicemail.
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A : Thanks. Bye.
B : (Narrative)
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You have reached voicemail of Susan Jones.
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I am currently away from the office.
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If you leave me your name, number and a brief message,
I will get back to you as early as possible.
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Thank you and have a great day.
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A : H i , S u s a n . I a m _ _ _ _ _ w i t h C h a r m i i i n g I n c .
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A : Hi, Susan. I am _____ with Charming Inc.
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My number is 02-123-9876.
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If you can call me back, I'd appreciate it.
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I am here in the office between 9-5. Thank you.
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