Page 12 - Business English Book 1ver2.0

Greetings over the phone
Lesson 1 G r e e t i n g s

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B : Let ___________________________. ________ Joe Brown ____
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Charming Inc.
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________________ 02-123-9876
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A : That’s correct.
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B : I will _______________________. .
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A : Thank you. Bye!
Leaving a voicemail
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A : Thank you for calling JSI. How may I direct your call?
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B : May I speak with Susan Jones, please?

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A : She is out of the office at the moment.
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B : Do you expect her back today?
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A : I am not really sure. Would you like her voicemail?
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B : That will be great. Thanks.
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A : Hold on. I will connect you to her voicemail.
B : Thanks. Bye.
A : (Narrative)
A : ( N a r r a t i v e )
You have reached voicemail of Susan Jones.
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I am currently away from the office.
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If you leave me your name, number and a brief message,
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I will get back to you as early as possible.
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Thank you and have a great day.
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B : Hi, Susan. I am _____ with Charming Inc.
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My number is 02-123-9876.
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If you can call me back, I'd appreciate it.
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I am here in the office between 9-5. Thank you.
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