Page 13 - Business English Book 1ver2.0

Greetings over the phone
Lesson 1 G r e e t i n g s

Exercise

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A : Thank you for calling JSI. How may I direct your call?
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B : ________________ Susan Jones, ________?
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A : She is out of the office at the moment.
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B : Do you __________________ today?
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A : I a m n o t r e a l l y s u r e . W o u l d y o u l i k e h e r v o i c e m a i l ?
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A : I am not really sure. Would you like her voicemail?
B : ____________ great. __________.
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A : Hold on. I will connect you to her voicemail.
B : _________. Bye.
A : (Narrative)
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You have reached voicemail of Susan Jones.
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I am currently away from the office.
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If you leave me your name, number and a brief message,
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I will get back to you as early as possible.
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Thank you and have a great day.
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B : _ _ _ _ _ _ _ _ _ _ _ . _ _ _ _ _ _ _ _ _ _ _ _ w i t h C h a r r r m i i i n g I n c .
B : ___________. ____________ with Charming Inc.
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________________ 02-123-9876.
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______________ me back, I'd _______________.
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I am _________________________ 9-5. ______________.
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