Page 11 - Business English Book 1ver2.0

Greetings over the phone
Lesson 1 G r e e t i n g s

a
g
e
s
m
e
s
A : Let me confirm your message. It is ________ with Charming
Inc.
The number is 02-123-9876
B : _______________.
A : I will give her the message.

_
_
:

_
_
.
_

_
_
_
_
_
_
_
B : ___________. ____! !
_
B
_
_
Receiving a phone call
I
o
c

H
y
a
.

l
r
n
i

c
l
l
a
l
J
S
u

o
g

f
r
a
i
h
c
m
e

T
I

y
r
d
a
o
w
y
k

u
o
n

t
B : Thank you for calling JSI. How may I direct your call?

e

S
t
h
u
,
J

o
n
s
e
a
a
s
s
l
p
e
n
a
w
e
y

k
M
a
s
i
A : May I speak with Susan Jones, please?

I
p

l
u
o
W
d
B : She is out of the office. Would you like to leave her a
message?
i
A : Sure. My name is _______ with Charming Inc.
h
t
w
My number is 02-123-9876.
e
g
s
s
a
B : Let me confirm your message. It is ________ with Charming
e
m
Inc.
The number is 02-123-9876
A : That’s correct.
:
I

w
g

l
B : I will give her the message. .
l
i

B
t
s
e

a
h
s
e

m
r
h

e
e
g
v
i
e
A : Thank you. Bye!
Receiving a phone call
_
_
_
_
l
_
_
_
_
B : ____________________ JSI. How _____________________ call?
_
l
_
_
_
_
?
_
_
_
_
_
_
_
a

c
_
e
S
h
t
A : May I speak with Susan Jones, please?
i

M

,

s
n
y
a

e

o
n
s
I
J
p
e
w
s
e

s
u
a
l
k
a
p
a
B : She is ___________________. Would ______________________ a
o
W
u
l
d
message?
A : Sure. My name is _______ with Charming Inc.
My number is 02-123-9876.
11