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1. You are trying to call London, but you have ended the conversation twice
already because of the reasons below. Ask the operator if this is normal and
request for a clearer line connection.

a. noisy and fuzzy line connection
b. the connection gets terminated

Sample answer:
Good day, Mr. Greenberg! Based on your reaction on the product briefing I gave, you seem to
be very interested in what we are offering. I’m very willing to answer all your questions and to
present additional information about what we can offer. I think it will be a lot better and more
comfortable if we discuss these things during lunch. It will be my pleasure to take you out and
let you taste our famous Korean dishes. I hope you can grant me this opportunity to play as
your host.

2. You want to celebrate the successful closing of a deal. Give a treat to your
whole staff by inviting them out to dinner.

Sample answer:
Good evening, everyone! I have good news for everybody! I’m glad to announce that we have
successfully closed our deal with Megaworld. Congratulations to us all! All of us deserve a pat
on the back for all the work we committed to this project. In relation to this, we will celebrate
the closing of this deal through a special buffet dinner tonight. This is my surprise reward to
you all. I hope you can make it tonight and join the fun and celebration! See you tonight! Again,
congratulations for a job well done!

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