Page 11 - SPiCE Magazine (January 2019)
P. 11

The SPiCE Magazine • January 2019  11


          an RPA-based workflow solution for CAR                to collaborate on a single platform. Aimed at
          conversion that has also been recently                establishing a wider engagement, the tool is
          deployed to the primary content domain.               able to gauge freelancers’ contributions and
          Another example is the Machine Learning               output quality.
          (ML)-based Concept Search wherein PhDs’
          out of India extract concepts from articles.          Acquire, a web harvesting platform has seen
          The tool is built with an engine that also            recent success. The introduction of this new
          provides recommendations.                             homegrown tool won three new engagements
                                                                for SPi Global in a few months.
          “AI can also contribute to the automation
          level of complex, strong SME domain areas.            The Accessibility Suite is also a web-based
          This has helped us improve our productivity.          application that makes it easier for Operations
          In 2018, we’ve strongly positioned ourselves          to work in a controlled environment.  Built with
          as a tech partner of choice for some of our key       an intuitive user interface (UI), it unifies
          strategic clients.”                                   processes across regions.


          By building cognitive learning models and             Collaboration is key
          completely re-engineering our processes,
          there has been a remarkable improvement               Designing a successful product or solution
          in automation: an astounding 95 percent               requires more than just the Tech team, Jishnu
          accuracy and automation for a financial data          says. Majority of the research and development
          provider and over 75 percent accuracy for a           for innovation actually begins with and comes
          client’s legal content. Successful engagement         from the SMEs that the Operations team works
          with a risk management company has helped             closely with. Collaborative efforts between the
          the client scale down its development team            Operations and Technology teams are thus
          and transfer work to SPi Global.                      crucial to shaping new products and
                                                                leading-edge solutions.
          Building products for better teamwork
                                                                 “A lot of the innovation is also on the shop floor,
          Innovative solutions that enhance                     so we don’t carve out a separate R&D team to do
          collaboration have also been deployed.
                                                                (cont’d on page 12)

          The Freelance Management System (FMS)
          enables freelancers and SPi Project Managers
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