Page 286 - Tech handbook 2019 rev 6 whyperlinks
P. 286

Gaseous Fueled Power Generation Systems
                                                 Co-Generation ● Landfill ● Biogas


          •  Subcontractor Management                              •  Working with Subcontractor
                 o  Communicate     scope    of   work   with             o  Verify scope of work with subcontractor
                     subcontractor.                                           onsite prior to starting work.
                 o  Coordinate logistics with subcontractor.              o  Communicate completion of subcontractor
                 o  Communicate primary point of contact (Lead                work with Service Manager.
                     Technician) with subcontractor.
                 o  Communicate logistics and subcontractor
                     primary point of contact to Lead Technician.
                 o  Communicate scope of subcontractor work
                     with Lead Technician.

          •  Change Order Management                               •  Change Order work
                 o  Communicate and get approval from                     o  Communicate any additional work
                     Customer / Contracts Administrator prior to              requested to Service Manager prior to
                     performing the work.                                     performing work.
                 o  Work with  Parts Manager to order  any                o  Ensure the additional parts and tooling
                     additional parts                                         required.
                 o  Work with Warehouse to send any necessary
                     extra tooling.

          •  LTSA Management                                       •  LTSA Work
                 o  Verify with Contracts Administrator the               o  Verify parts delivered from list of provided
                     scope of work, time allotment and parts list.            parts.
                 o  Communicate  with Lead Technician  the                o  Communicate with Service Manager any
                     scope of work, time allotment and parts list.            additional parts required.
                 o  Communicate with Contracts Administrator              o  Verify scope of work and time allotment
                     any additional parts required.                           with Service Manager.
                 o  Work with  Parts Manager to order any
                     additional parts


          •  Complete the job close out process                    •  Complete the job close out process
                 o  Verify recommendations form for additional            o  Fill out recommendations form
                     work required.                                       o  Arrange shipment of tooling back to office.
                 o  Verify with Warehouse the shipment of                 o  Return and properly tag cores within three
                     tooling back to office and remove resource               (3) days.
                     constraints from Dynamics 365.                       o  Return and properly tag warranty parts
                 o  Verify the return and properly tagged cores               within three (3) days
                     within five (5) days.                                o  Collect and submit all Work Orders and
                 o  Verify the return and properly tagged                     Data Sheets to Service Manager.
                     warranty parts within five (5) days                  o  List and return un-used parts within three
                 o  Review all collected service orders and data              (3) days.
                     sheets with Product Support Administrator.
                 o  Verify the return of un-used parts within five
                     (5) days with Warehouse.
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