Page 7 - KZN Business Sense 5.3
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CAPITOL CATERERS




        OUR HERITAGE                  Capitol Itakane.              based on their years of service
                                       “The division that I run is   and hierarchy in the business.
          Capitol Caterers, the brain child   mainly public sector business and   This methodology has really
        of Giles King, was founded in   based on tenders. I also need to   empowered Capitol Caterers staff
        1993 and is one of the country’s   make sure that the locally based   and helped with the stability
        most prestigious catering     suppliers are being looked after   of the workforce because the
        companies.  Headquartered     which is the key to our success,”   employees feel that they have
        in Pietermaritzburg, Capitol   says Russell.                a sense of ownership of the
        Caterers is entering its 26th                               business. Russell says, “This has
        year of service to the education,   Merrill King is managing   been cherished as something very
        health, commercial and        director for Capitol Select.    valuable and even copied by our
        retirement sectors.           Merrill has a strong propensity   competitors.”
                                      for the quality of food on the
          Giles explained that in 1992   plate, having been the group   In order to ensure that the staff
        catering was a growth industry   executive chef for the past 10   are skilled, through another
        and he saw that there was     years.  She focuses on supporting   innovation, Capitol Caterers has
        potential. He added, “It is   clients and staff in the education   registered Midlands Hospitality
        important for me to stress that we   and retirement sectors.  Academy (MHA), which is
        are not function caterers but that                          accredited by the Quality Council
        this type of catering is industrial   “We favour a collaborative style   for Trades and Occupations
        and institutional catering.”  of leadership and obtain input   (QCTO) and CATHSSETA.
                                      from all divisions when decisions
          His initial contracts were for   are to be made,” explains King   Apart from upskilling their own
        two hospitals in the Eastern   Merrill.                     staff on new trends, the academy
        Cape, then the Transkei. “We                                runs learnerships for unemployed
        have now celebrated our 25th   “Nothing lacks in either section   workers who may then be
        anniversary with our 100th    of the business, and our staff are   employed in the company.
        contract. It has been a good   just amazing. We keep ourselves
        growth and a good vision from   relevant,” says Ugashnie.   OUR CUSTOMERS
        Giles,” says Merrill King.
                                      OUR EMPLOYEES                  Capitol Caterers is proud to
          “Capitol Caterers has been a                              be the preferred caterer to more
        company that has been steadfast   “The catering industry is a   than 100 clients in KwaZulu-
        in the industry. To be part of   service industry, so its assets are   Natal, Eastern Cape, Western        Welcome
        a family, which is the business   its staff. We can only execute our   Cape, Free State, Gauteng as well
        motto, keeps our staff happy and   mandates with many committed   as in Swaziland.                   to the Family.
        retains our clients,” says Ugashnie   hands,” says Russell.
        Moodley, operations manager.                                 The client base varies from low
                                       “While wages may motivate    cost budget meals to catering
        OUR LEADERSHIP                some staff members, supporting   for exclusive board room type   retained our contracts. Many of   on   employment equity,
                                      our staff so that they are happy   functions. However, the passion   our clients are tender business   training, empowerment and
          Giles is the current chairman   means that all our clients are   for quality, innovative, home   and at the end of each contract   procurement initiatives across
        and although semi-retired     happy too,” added Giles.      cooked nutritious food is reflected   you are put back to the test again.   the business.
        still plays an active role in the   A Workers Trust was initiated   in the many happy clients that   That is one of our major areas of
        business. While he is considered   in 2003 by Giles, an innovation   Capitol Caterers can claim.  success,” says Merrill.  THE FUTURE
        the father figure of the business,   that is part of the company’s   “Capital Caterers has established
        a shift in management occurred   ethos of empowerment. The   an identity in the catering sector   “We pride ourselves in   Capitol Caterers is an important
        in 2018. Two managing directors   company transferred 21%   as a family feel type business.   continually striving for   player in the KwaZulu-Natal
        were appointed, who each focus   ownership of Capitol Caterers to   Every client is personalised   excellence and in ensuring that   economy and is proud to have its
        on the contracts suited to their   all staff who had been with the   and every client is taken care   our food is interesting, local and   head office in Pietermaritzburg.
        individual level of expertise.  company for five or more years.    of in the way they want to be   relevant, but most importantly,   While the company is one of the
                                                                                                  being steadfastly mindful of our
          Russell Nzimande, who has   A total of 36 staff qualified to be   taken care of. And this is where   footprint on the environment by   big five catering companies in
        been with Capitol Caterers    the inaugural beneficiaries of   we pay attention to detail, we   adhering to strict QMS and ISO   South Africa, it would like to get
        since its inception, as an    the trust in 2003 and received a   have passionate people creating   practices.”          its name out there more in the
        assistant catering manager,   pro rata share of the R116 000.00   passionate food,” says Ugashnie.                      future by focusing on marketing.
        catering manager, area manager,   dividend pay-out.  In just 15                            Capitol Caterers can also     In addition, “We want to
        operations and then as a director,   years, the beneficiaries have   OUR SUCCESS          proudly claim their level 1 BBBEE   strive for excellence in every
        gaining strong experience in the   grown to over 500 and now boast                        status.  Amongst other initiatives   facet of the business. At the end
        management of tender based    a 49% share in Capitol Caterers.   “It is great to say we have   obtaining and retaining this   of the day the food on the plate
        contracts, such as hospitals, is   Every year the beneficiaries of the   new contracts, but it is just as   level 1 BBBEE status has   must be excellent,” concluded
        now the managing director for   trust get dividends from the trust   important to say that we have   meant ensuring a strong focus   Merrill. 




























        Russell Nzimande and Merrill King Capitol Caterers joint managing directors  Capitol Caterers prides itself on striving for excellence and in ensuring that their food is interesting, local and relevant.




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