Page 172 - KZN Top Business Portfolio 2018

PRO APPOINTMENTS

Cindy Norcott
www.proappoint.co.za
“We have long standing relationships with our clients.
HAVING A HEART FOR PEOPLE
Most importantly, we have been able to change
Established in 1994, by Cindy Norcott, Pro thousands of lives for the better by placing people
Appointments is a multi-award winning recruitment in temporary, contract and permanent jobs. We have
agency, focusing on supplying temporary and also been able to help our clients grow their companies
contract staff, as well as offering a labour brokerage by providing them the best possible staff we can find.”
and payroll administration service to many of Durban’s
finest companies. In January 2018, Pro Appointments launched a new
division, called Pro Talent. In this division, there are
Norcott says, “I started my company, Pro Appointments, eight specialist recruiters, who specialise in permanent
24 years ago from a spare bedroom with no start-up placements in the fields of IT, finance, insurance,
capital. Over these past 24 years, it has been a story engineering and technical. These specialised recruiters
of rags to riches in that we have grown from strength focus on their niche and are able to source sought after
to strength.” talent. Pro Talent has a large database of interviewed
The company’s reputation has been grown based upon and screened candidates. The division has started
building solid relationships and an understanding of attracting a lot more clients in Johannesburg and
its clients’ needs. Pro Appointments focuses mainly Cape Town.
on the Greater Durban area and its biggest clients The company is pleased with the difference that it
are in the fields of retail, call centre, production and makes to the lives of the people that are encountered.
manufacturing. Pro Appointments has a large database “By putting our motto of “having a heart for people”
of candidates who are available at short notice to into practice and on a daily basis, we offer advice,
work in a variety of temporary and contract positions, support, information and material for job seekers at no
including reception, switchboard, administration, data extra cost.”
capture, call centre, retail, production and stores
Norcott is also proud of her wonderful team of staff
and a large part of the focus in the business is staff
development. “I am proud of the way in which we have
developed our staff over the years through training,
mentoring and coaching.”
Pro Appointments hosts a free training course several
times a year for unemployed job seekers, called Career
Kickstart. The company also hosts several business
seminars per year, which are very affordable, to upskill
its clients.
The company’s plans going forward are to continue
growing its reach and to continue building relationships
with its clients. In order to achieve growth, Pro
Appointments will focus on delivering the right staff to
its clients at a cost-effective service.

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