Page 189 - KZN Top Business Portfolio 2018

to various international tournaments, among them the Serendipity Communications
FIFA World Cup, Cricket World Cup and the Rugby Serendipity Communications has worked with market-
World Cup. leaders and world class brands to create innovative
design and communication solutions with measurable
S.I.T.A. Worldwide Group (SWG) results. From design conceptualisation and strategy
S.I.T.A. (Serendipity Independent Travel Agents) to project management, the team constantly delivers
Worldwide Group (SWG) was created in March 2011 to creative solutions, adding tangible value to all
support the growth of small to medium independent stakeholders.
travel agents (ITAs). The division is now among the
most dynamic and fastest growing independent travel Serendipity Productions
consortiums in South Africa. Serendipity Productions was founded in 2003 and is
Partnership with SWG enables members access key to successfully distributing South Indian movies to
to growth with the support, systems, licences and both Ster Kinekor and NuMetro cinemas.
expertise of Serendipity Travel. The support team at
SWG understands the pressures today’s travellers are Serendipity Community
exposed to and the need for effective time management Serendipity Travel supports a range of corporate social
on every trip. Members offer tailor-made packages investment projects in local communities in South
and specialised individual components to create an Africa. The importance of giving back and constantly
exceptional travel experience. contributing to the betterment of others is the golden
thread that runs through the entire organisation and
Members maintain the high level of customer service
expected by Serendipity Travel and have access to its operations.
existing Serendipity Travel partner agreements and
discounted rates. Serendipity Travel partners include
the world’s leading airlines, tour operators, cruise
liners, car rental companies and hotels, both locally
and internationally.
Serendipity ICE
Serendipity ICE offers incentive, conference and event
solutions to meet a multitude of customer needs on a
large or small scale. The team has covered extensive
conference programs, with multiple breakout sessions,
serviced special-interest groups, managed congresses,
team building – and endurance events, gala dinners
and themed award ceremonies. Product launches are
unique and characterised by personal commitment
from every member of this team.
Hosting successful events in various parts of the
world, the Serendipity ICE team only operates within } Serendipity was voted the KZN Top Brand at the Standard Bank
internationally accepted standards of best practice. KZN Top Business Awards in 2017

Full Name of Company: Serendipity Worldwide Group VISION
Nature of Business: Tourism To be the leader and first choice travel agent and
Services / Products: Corporate, leisure and incentive tour operator in Africa.
travel worldwide. KEY PERSONNEL
Date Established: 1 October 1996 CEO: Dinesh Naidoo
No. of Employees: 60 Financial Manager: Vino Moodley
Auditors / Accountants: Platinum Accounting
Bankers: FNB CONTACT DETAILS
B-BBEE Status: Level 2 Physical Address: 2nd Floor, Silver Oaks Building,
36 Silverton Road, Musgrave
MISSION Postal Address: PO Box 3606, Durban, 4000
Our mission is to perfect the art of travel by Tel: +27 (0)31 201 0630
managing and exceeding the expectations of our After Hours: +27 (0)73 147 2237
clients through creativity, commitment and customer
care, whilst focusing on excellence in quality and E-mail: media@serendipitytours.co.za
dedicated professionalism. Website: www.serendipitytravel.co.za
187