Page 53 - EAGLE Registrations Inc. Booklet
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Glossary of Terms
processes, and the inputs and outputs that tie these
processes together.
Product
Result of a process. Generic product categories
include services, software, hardware and processed
materials.
Quality
The degree to which a set of inherent characteristics
fulfills requirements.
Quality Management
Coordinated activities to direct and control an
organization with regard to quality.
Quality Management System
Management system to direct and control an
organization with regard to quality.
Quality Objectives
Something sought or aimed for related to quality.
Quality objectives are generally based on the
organization’s quality policy and are generally
specified for relevant functions and levels in the
organization.
Quality Plan
Document specifying which procedures and
associated resources shall be applied by whom and
when to a specific project, product, process or
contract.
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