Page 52 - EAGLE Registrations Inc. Booklet
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Glossary of Terms
is external to the organization. The company must
identify and control the outsourced processes, and
ensure that each outsourced process is effective.
They must also figure out how to control the
interaction between internal and out sourced
processes.
Oversight Body (also known as Accreditation
Body)
An independent agency having jurisdiction to formally
recognize the competence of a certification body to
provide certification services.
Peer Review
Governing body for the accreditation body, made up
of other accreditation bodies.
Preventive Action
The action to eliminate the cause of a potential
nonconformity or other undesirable potential situation.
Procedure
A specified way to carry out an activity or process.
Process
A set of interrelated and interacting activities which
transforms inputs into outputs.
Process Approach
A management strategy. Companies that use a
process approach manage the processes that make
up their organization, the interaction between these
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