Page 58 - WCPP Annual Report 2021-22_Draft #7.6.2

Annual Report for the 2021/22 Financial Year
Vote 2: Western Cape Provincial Parliament
Part B: Performance Information

Programme 2: Parliamentary Support Services
Strategic Actual Planned Actual Devia on from Comment
objec ve achievement targets achievement planned target on/reason for
performance 2020/21 2021/22 2021/22 to actual devia on
indicators achievement
for 2021/22
Subprogramme: Commi ee Support
Improvement Not applicable: Improving Not achieved: No The
in Baseline was melines and Based on the improvement dissa sfac on
administra ve established quality of results of the in sa sfac on rela ng to the
efficiency procedural and Members with the melines of
regarding the 2020/21 survey related support . Survey 2021/22 melines of commi ee
Western Cape outcome: there was a commi ee minutes and
Provincial Of the slight decline reports. reports is due
Parliament’s Members that from the to a perceived
cons tu onally completed the 2020/21 lag between
mandated survey baseline in commi ee
func ons 91% were terms of the ac vi es and
sa sfied with mely the produc on
the overall provision of of a dra
support commi ee commi ee
services minutes and report and
received from reports (from minutes.
the 92% to 86%).
administra on
However, there
was a
sustained level
of sa sfac on
with the quality
of commi ee
reports. This
was sustained
at 100% in
both years.

Subprogramme: Hansard Services
Improvement Not applicable: Improving Achieved: - -
in Baseline was melines and There was a
administra ve established quality of sustained level
efficiency procedural and of sa sfac on
regarding the 2020/21 survey related support . with the
Western Cape outcome: melines and
Provincial Of the quality of
Parliament’s Members that Hansard
cons tu onally completed the services. This
mandated survey was sustained
func ons 91% were at 100% in
sa sfied with both years.
the overall
support
services
received from
the
administra on

Annual Report for 2021/22 Financial Year Page 51