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                                             CHAPTER        Conflict                                 UP AND  AWARE - 8

                                                        Resolution

                                                      (Effective Communication)





                   Quote Unquote


                ‘You can’t shake hands with a clenched fist.’

                                                                                                   —Indira Gandhi




                        Beginning:




                     Read the story The Ants and the Grasshopper beforehand.

                     The grasshopper in the story lazes around but ends up in a problem when
                     winters arrive as it didn’t collect and store food like the ants.

                     Have you ever had a problem? Have you ever solved a problem? What do
                     the words ‘problem’ and ‘solution’ mean?

                     Here’s one way to understand a problem and a solution.


                     Somebody is a person who needs or wants something.

                     Want is the thing that person wants or needs.

                     But is the problem that is blocking or getting in the way
                     of what the person wants or needs.

                     So what is the solution to the problem?




























 honesty  open-minded  individuality  trust  integrity  respect  commitment  trust equality  open-minded  commitment    23
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 individuality integrity  commitment  equality  honesty  equality  individuality  integrity  honesty  individuality  integrity  respect
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