Page 353 - QAP Manual 2020

Section I

Q# Q Indicator/Intent Suggested Rephrase and Tips Other Notes
43 Usually, people’s The proportion of people Were you at your last planning Trying to assess whether people
services get reviewed or who participated in their last meeting? attended the meeting (or had an option
looked over once a year. service planning meeting and chose not to), and if the person
This often happens at a participated in the meeting.
service planning meeting
with your case
manager/service
coordinator. Did you
take part in the last
service planning
meeting?

44 At the service planning The proportion of people Did people use terms you This question is assessing both whether
meeting, did you know who took an active part in understand? the meeting was held in the person’s
what was being talked their last service planning Did people explain things you preferred language and in words the
about? (Did they use meeting did not know? person understood.
words you understood?
Was the meeting held in the
Did they have the
language you understand best?
meeting in your
preferred language?) Was a translator/interpreter
there?

45 At your service planning Person-centered service Did you talk about taking
meeting, did you talk planning classes?
about learning new Did you talk with someone
things? about learning more at work
(or at the day program)?

46