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SIS Limited  |  Sustainability Report 2020-21


          International workforce




          Training and engagement








                                                                                                                              MSS Security
                                                                                                                              Through our training division, the MSS
                                                                                                                              Training Academy provides our clients with
                                                                                                                              the highest service standards through the
                                                                                                                              provision of contextualised and ongoing
                                                                                                                              training programmes.
                                                                                                                              We develop and implement client or
                                                                                                                              industry specific modules for deployment
                                                                                                                              face to face or online through our Talent
                                                                                                                              Management System (TMS) ensuring that
                                                                                                                              all team members have access to training
                                                                                                                              opportunities. In addition, the TMS is
                                                                                                                              utilised for training and engagement on a
                                                                                                                              national level through all team members
                                                                                                                              completing compulsory training annually,
                                                                                                                              including topics in customer service, health
                                                                                                                              and safety, and code of conduct.
                                                                                                                              To ensure our Supervisors and Managers
                                                                                                                              have the skills to lead a team effectively,
                                                                                                                              our Registered Training Organisation (RTO)
                                                                                                                              facilitates the Certificate IV in Leadership
                                                                                                                              and Management to selected leaders. This
                                                                                                                              qualification is done online and on-the-job
                                                                                                                              with coaching support, and is undertaken
                                                                                                                              over an 18-month period.
                                                                                                                              We also run a ‘Leadership Bites’
                                                                                                                              programme, which involves all supervisors
                                                                                                                              meeting for an engaging and participative



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