Page 17 - Demo
P. 17
17 May 2025 Abbott UK Company Car Handbook20 TYRES AND GLASSTyres should be replaced when the tread depth falls to or below 3mm. If any of the tyres on the car fall below the minimum 1.6mm at any point on the circumference, then the driver may incur significant fines and endorsements. Please note minimum tread requirements may be different outside the UK. ATS provides a mobile fitting service upon request and can be contacted on the helpline number below.The law requires that a driver%u2019s view of the road must not be obscured by damage to the swept area of the windscreen.Arval has an approved service provider for both glass and tyres. When arranging tyre/glass repairs or replacements, drivers must call the Arval driver helpline on 0370 600 4499.21 BREAKDOWN SERVICESAbbott provides a comprehensive breakdown and recovery service for company vehicles through Arval who currently utilise the AA. If a driver requires assistance following a breakdown, the service provider can be contacted directly via the 24-hour Roadside Assistance, Tyre and Glass helpline number detailed on the driver welcome pack 0370 600 4499In some cases, you may have a manufacturer drivers assistance package (eg Volvo, Volkswagen Mercedes, Tesla). Where you do have a drivers assistance package, it is Arval%u2019s responsibility to communicatewith the manufacturer and provide the employee with a service. Driver Assistance coverage duration (1 year, 3 years etc) varies by manufacturer and so in order for Arval to be aware of your issue and ensure you receive the best care please contact the Arval breakdown and recovery service on 0370 600 4499 in the first instance and they will know whether it can then be directed to a manufacturer for tailored assistance depending on the nature of the issue.If the vehicle is immobile, the Roadside assistance provider will provide a free of charge courtesy vehicle for the first 48 hours. Please inform Abbott Fleet Contacts if your vehicle does breakdown and will be off the road for more than 48 hours as we will need to book a rental vehicle for you as the breakdown courtesy vehicle provided will not be cost effective after the initial free period.22 ACCIDENT REPORTINGAny accident, incident, or injury must be reported immediately to the FMG Accident Management team.Major IncidentIf you are not in a safe place and your vehicle is not secure, to ensure your incident is dealt with straight away, please call below number to speak to one of our customer advisors.Minor IncidentAre you in a safe location?Is your vehicle safe to drive?Is your vehicle in a safe and secure location?