Page 116 - Was Menschen wirklich wollen Lese-PDF für Biblets

4 - Profiling³: "What do I make of it?" - Linking the profiling approach with personality diagnostic tool

• "Posture and body movements
• Facial expression
• Gestures
• Tone of voice
• Duration of utterances
• Structure and concept of the speech
• Word choice, typical sentences
• Eye contact with you
• Dealing with others
• Furnishings in his room/office
• Clothing
• Punctuality
• Order
• personal items in the room/office, e.g. photos
• Hobbies"

Listen carefully, actively and compassionately

Actually, we all know that we should listen attentively to the
person we are talking to, especially in customer interviews. But
listening skills are also of great importance in employee
interviews and job interviews. However, the reality is often
different: The customer, for example, is impressed with an
enormous amount of detailed knowledge in the hope that he will
buy a product or service. Pay attention to this for a moment: How
high is your speech rate? Does it sometimes happen that you
"slay" the customer with product information?

Therefore: Whether as a salesperson, manager or recruiter:
Analyze your listening behavior:

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