Page 165 - Was Menschen wirklich wollen Lese-PDF für Biblets
P. 165

Vogelhuber, Scheelen - What people really want

                     However, the managing director could have used training even more.
                     Because  this  fiery  red  guy  with  a  primarily  economic-in-dividualistic
                     motivator said to me, in fact in front of the entire team at the beginning
                     of  the  measure:  "Mr.  Vogelhuber,  very  important,  they  must  finally
                     learn  to  snap,  yes,  really  snap  at  the  end  ...".  At  this,  the  little
                     commander, distantly reminiscent of Napoleon, clenched his fist, a bit
                     like a motivational tchakka. The team truly deserved another boss who
                     would  have  at  least  understood  how  to  deal  with  the  men's
                     sensitivities. And perhaps it would have been helpful to bring a bit more
                     diversity into the team ...

                     The Napoleon-Chakka would have loved it most if I had "turned" the
                     blue-green team members into hardcore, degree-oriented salespeople.
                     Profiling³,  however,  is  not  about  bending  people.  After  the  measure,
                     the  participants  thanked  me  for  having  succeeded  in  planting  a  few
                     seeds; they were curious to see what would come of it and what (sales)
                     fruits the training would bear in actual customer contact. As you can
                     see, there was a world of difference between the boss and the team in
                     terms  of  language  alone.  The  managing  director  confirmed  this  once
                     again in the nicest possible way: "That was okay what you did there, Mr.
                     Vogelhuber, only: I would have liked to see a little more snapping!


                   The story shows the advantages of profiling³: It would do the
                   dark-red  CEO  good  to  be  able  to  assess  his  effect  on  his
                   employees, at least to some extent. And one would rather not
                   imagine what happens in his employee meetings.














         162
   160   161   162   163   164   165   166   167   168   169   170