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Web End User Training Guide Drip Marketing
The final branch that we need to add is if a contact has not opened the second email, nor
have they clicked the link either. In the screenshot above, this is the Decision step to the
far left. For these contacts, we want to update the Last Results field to say that they never
opened the email, and we want to send a notification to ourselves letting us know about
these contacts.
Click the Decision step, and choose Add No Branch. Make sure to choose Actions
before clicking Go.
Set up an Update Field action, and a Notification action:
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