Page 11 - Essentials of Human Communication

THE INTERVIEWING GUIDEBOOk

This separate book focuses on informative and employment interviews and is available to be
packaged with the text or purchased separately.
Unit 1 The Nature of Interviewing Unit 3 The Employment Interview
The Interview Process Prepare Yourself
Opening Network
Feedforward Homework
Question-and-Answer Session Prepare Your Résumé
Feedback Types of Résumés
Closing The Chronological Résumé
Types of Interviews The Functional Résumé
Interview Structures The Curriculum Vitae
The Informal Interview Suggestions for Writing Your Résumé
The Guided Interview The Résumé Cover Letter
The Standard Open Interview Prepare Answers and Questions
The Quantitative Interview Present Yourself Effectively
Interview Channels Dress for Interview Success
Face-to-Face Arrive on Time
Phone Demonstrate Effective Interpersonal Communication
Online Acknowledge Cultural Rules and Customs
Individual and Group Interviews Mentally Review the Interview
Types of Interview Questions Follow Up
Neutral–Leading Questions The Lawfulness of Questions
Open–Closed Questions Recognizing Unlawful Questions
Primary–Follow-Up Questions Dealing with Unlawful Questions
Direct–Indirect Questions Answer the Question
Effective Interpersonal Communication Answer the Question (In Part)
Interpersonal Communication Skills Explain Your Reasons for Not Answering
Common Interpersonal Mistakes
Communication Skill Set Summary of
Ethical Considerations in Interviewing Concepts and
The Information Interview Skills
The Employment Interview
Postscript
Unit 2 The Information Interview Continuing
Select the Person Your Study of
Secure an Appointment Interviewing
Prepare Your Questions
Establish Rapport Key Terms
Tape the Interview
Ask Open-Ended Questions Bibliography
Close and Follow Up the Interview Index

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