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Verbal Messages
Messages in the Media Objectives Listen to the Audio Chapter
at MyCommunicationLab
The television sitcom The Big Bang Theory After reading this chapter, you should be able to:
provides humorous illustrations, as do many
such shows, of the different ways in which ➊ Paraphrase the eight principles of verbal messages and use their skills
people use language. Here we have an components in your own communication.
assortment of physicists and engineering ➋ Define and distinguish between-disconfirmation-and-confirmation-and
types who have little ability to use language use appropriate cultural identifiers, without sexism, heterosexism,
to communicate about feelings, relationships, racism, and ageism.
and the practical issues of the day, topics we ➌ Explain the five ways in which language can distort thinking and apply
address in this chapter. the suggested guidelines for communicating more logically.
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