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6




                                             Human Resources


                                             Management















                        Introduction                                Learning Objectives
                         What Do Human Resources Managers Do?
                         Technology and Human Resources             After studying this chapter, you should be able to
                         Management
                                                                    1  Describe how advances in technology and
                        Human Resources Planning                       other factors have led to an increasingly
                         Job Analysis                                  strategic role in organizations for human
                         Forecasting Human Resources Demand
                         Forecasting Human Resources Supply            resources management.
                         Matching Supply with Demand                2  Explain how human resources managers
                        Organizational Staffing                        engage in planning and forecasting.
                         Recruiting                                 3  Discuss the process of recruiting and
                         Selection                                     selecting employees for an organization.
                         Orientation
                        Compensation and Benefits                   4  Evaluate the types, value, and effectiveness
                         Wages and Salaries                            of the compensation and benefit plans
                         Benefits                                      that organizations offer employees.
                        Developing an Effective Workforce           5  Analyze different methods for developing
                         Needs Analyses                                an effective workforce and providing
                         Methods for Developing an Effective           workforce members with proper feedback.
                         Workforce
                         Feedback and Performance Appraisal and     6  Describe the role of the National Labor
                         Evaluation                                    Relations Act in abolishing company
                        Labor–Management Relations                     unions, and the process by which “real”
                         Historical Overview                           unions come into power and engage in
                         Collective Bargaining                         collective bargaining.
                         The Decline of Unions
                         International Labor Relations              7  Discuss how and why the field of human
                                                                       resources management has become so
                        Legal Environment of Human Resources
                        Management                                     highly legally regulated, especially by the
                         Employment-at-Will Revisited                  federal government, in recent decades.
                         Federal Legislation After 1960             8  Analyze the difference between equal
                         State Regulation                              employment opportunity and affirmative
                        Workplace Diversity                            action, the impact of this difference on
                         Advantages and Challenges of a Diverse        workplace diversity, and recent
                         Workforce                                     developments in affirmative action and
                         Equal Employment Opportunity Versus           workplace diversity.
                         Affirmative Action
                         University of Michigan Affirmative Action Case
                         Workforce Diversity After 9/11

        194             Careers in Human Resources Management

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