Page 4 - Restaurant Service STM_GionSushi
P. 4
Manual Pelatihan Standar GION SUSHI
4
Cetak centang dan tahan .......................................................................... 34
Berikan cek saat diminta .......................................................................... 34
Selesaikan pemeriksaan ........................................................................... 35
Tindak lanjuti dan lanjutkan layanan ....................................................... 35
Membantu pergi ....................................................................................... 36
Mengucapkan selamat tinggal ................................................................. 36
Setel ulang detail meja ............................................................................. 36
5 Organisasi Departemen ............................................................................................. 38
Kerja Sampingan / side duties ................................................................. 38
Tugas Pembukaan .................................................................................... 39
Tugas Penutup ......................................................................................... 39
Ambil reservasi untuk pesta pribadi ........................................................ 40
Menerima pesanan kue ulang tahun ......................................................... 40
Informasi Layanan ................................................................................... 40
Memetakan Lembar Reservasi ................................................................. 41
Pembaruan Detail meja ............................................................................ 41
6 Standar Layanan ....................................................................................................... 42
Deskripsi Konsep Restoran ...................................................................... 42
Layanan Kopi dan Teh ............................................................................. 42
Layanan Minuman ................................................................................... 46
Lakukan & Larangan ............................................................................... 47
Menangani Permintaan Tamu .................................................................. 47
7 Daftar Pelatihan ........................................................................................................ 49
Tugas dan Tanggung Jawab ............................................................................... 49
8 Formulir .................................................................................................................... 52
Kebijakan Lokal ........................................................................................................................ 53
9 Bagian Kebijakan Daerah 1 ...................................................................................... 53
Bagan Stasiun /station .............................................................................. 53
Pajangan makanan ................................................................................... 53
Layanan Air ............................................................................................. 53