Page 7 - Microsoft Word - NEW 2017 Standard Program.docx

SECTION 8 SKIP-TRACING
Types of Skips
What Can Skip-Tracers Legally Do?
Pre-Texting
Qualifications of a Professional Skip-tracer
Information and Where to Get It
Sources of Information
Locating Active Duty Military Personnel
Websites
Social Security Numbers by State

SECTION 9 ETHICS, PROFESSIONAL CONDUCT AND COMMUNICATION
The Man in the Glass
Helpful Reminders
Facts about Ethics, Professional Conduct and Client Service
Communication with Clients and Prospects
Communication with Debtors
Communication with Law Enforcement

SECTION 10 DEFENSIVE DRIVING
Maintaining Your Equipment
Defensive Driving Techniques
Avoiding Head-On Collisions
Passing Other Vehicles
Following Other Vehicles
Seatbelts
Cellular Telephones
In-Truck Computers
Social Media

SECTION 11 INSURANCE
Explanations of Coverages
Commercial General Liability
Garage Liability
Garage Keepers Coverage
On-Hook Coverage
Drive-Away Coverage
Personal Effects Coverage
Commercial Truck Coverage
Personal Injury Coverage
Acord Certificate of Insurance

SECTION 12 APPLICABLE STATE STATUTES
Repossession Case Law Commentary
Predominate Case Law